How to attach to the clinic at the place of actual residence.  The five most useful rights of a patient under a compulsory medical insurance policy

How to attach to the clinic at the place of actual residence. The five most useful rights of a patient under a compulsory medical insurance policy

Citizens of the Russian Federation have the right to receive free medical care in any state institution of the capital if they have a passport, residence permit and policy. But not all cases of medicine are included in the free compulsory medical insurance program. To have access to all services, you need to join a polyclinic in Moscow.

Why join a hospital?

To receive a full range of services under the compulsory medical insurance policy, Russians need to either in Moscow.

According to the law "On the fundamentals of protecting the health of citizens in the Russian Federation" dated November 21, 2011 N 323-FZ, Attachment to the clinic can be carried out no more than 1 time per year. Russians have the right to be assigned to a medical institution both if they have registration, and not at the place of registration. Patient service without registration, for example, if registered in the Moscow region, is carried out on the same conditions.

The exception is cases of calling a doctor at home: without residence in the region where the organization is located, only emergency medical assistance is provided upon arrival. It is better for non-residents and residents of the Moscow region to attach themselves to a medical institution by registration.

What documents are needed to attach to the clinic?

To be served under the CHI program in the capital, you must submit the following documents:

  1. The passport- for a citizen from 14 years old, and a birth certificate - for a child.
  2. CHI policy. If it is being reissued, a temporary form is required.
  3. SNILS.
  4. When changing the place of residence - confirmation of the new address. Nonresident, from the Moscow region are allowed to submit temporary registration.
  5. When registering for a newborn and a child, it is required to present document confirming the rights.
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If it is necessary to issue a compulsory medical insurance policy, citizens should contact the insurance company at the place of registration, or submit an application via the Internet in Moscow. Term of receipt - up to 14 working days.

How to attach to an adult clinic?

Attachment to the polyclinic of Moscow residents is carried out in 2 ways:

  1. On a personal visit.
  2. Through Gosuslugi on mos.ru.

When choosing the first option, you must contact the registry of your clinic to write an application for the provision of permanent medical services under the CHI program in this institution. Without registration in Moscow, patients will also be able to receive any assistance, except for home visits of specialists.

It is not possible to apply online in such cases.:

  • address of your residence New Moscow (TiNAO);
  • you have a temporary, not a permanent compulsory medical insurance policy.

Online registration is carried out on the Gosuslugi website of Moscow. Electronic registration is only possible ( SNILS is required). It is allowed to select only those medical organizations that are departmental structures of the Department of Health of the region.

The online service does not work if you are attached to a dental clinic, antenatal clinic or children's hospital.

How to attach a child to a children's hospital?

Registration of medical care for children is also possible during a personal visit and online. When visiting the department, you must take the documents of the representative and the child with you. It is correct when the application is made by a legal representative, acting in the interests of a minor resident.

In the online version, it is not possible to select an organization if the birth certificate is not issued in the capital, and the representative has not passed the eligibility check on the Department of Health website. The service for choosing pediatric dentistry in the online version of the State Services of the capital is temporarily unavailable, but parents can see the list of dental clinics on the website.

Terms of attachment to a medical institution

When sending an application, online attachment is carried out within three days. If residents personally applied to the registry of a medical institution, then the period can be extended up to 6 working days(4 - for data verification, and 2 - for registration of services at the selected address).

How to choose a hospital, dentistry or antenatal clinic for attachment?

As part of the CHI program, Russians can choose any institution. If the policy is issued in the city, the service will be provided as part of the territorial program. Upon receipt of the document outside the city, the patient will be offered only basic services for CHI.

To attach to another clinic or branch, you need to contact the registry at the new address.

You can choose the right medical facility at:

How to detach from the hospital, antenatal clinic?

In order to detach from the clinic, the client must apply to a new medical facility. Organization change occurs automatically. A citizen is not required to re-submit documents to the previous company. Applying online is a good opportunity to reduce the time when applying for a service.

In order to make an appointment with a doctor in a state clinic, you must have an attachment to the relevant medical institution. Contrary to popular belief, attachment to a polyclinic is possible without temporary or permanent registration (employees of polyclinics who refuse to accept citizens without a residence permit violate the law).

Attachment to a polyclinic usually occurs in connection with a change of residence, but more recently, holders of health insurance policies can choose polyclinics without moving anywhere. According to Federal Law No. 326, citizens of the Russian Federation can change a medical institution at their discretion no more than once a year (more often only when moving).

Attachment to the clinic is necessary not only for visiting medical specialists and undergoing various medical examinations.

A person who is not registered at a polyclinic cannot apply for a sick leave or obtain other documents necessary to receive social benefits.

When choosing a clinic, it is necessary to take into account its location. So, the closer she is to her place of residence, the more likely it is that doctors will be able to visit the patient at home in case of emergency.

What you need to attach to the clinic

People with a residence permit, first of all, need to contact the local clinic and find out if they are automatically attached to it. According to the law, medical institutions themselves are engaged in attaching and detaching citizens. However, if you need to quickly change the medical institution, you should prepare an appropriate application.

You need to bring a passport, TIN, insurance certificate in the pension insurance system, old or new medical insurance, as well as photocopies of all of the listed documents to the selected clinic (originals are needed only for presentation).

The application itself for attachment to the clinic is written in the prescribed form directly at the medical institution, the application form is taken at the registry.

Nonresident citizens without registration are attached to the clinic on the same grounds. The only difference is that attachment is performed for only one year, after which the procedure must be repeated.

Citizens of other countries can also be attached to polyclinics: for this they must provide a civil passport, a temporary residence permit or a residence permit, as well as a policy.

Attachment to specialized clinics

Attaching a child to a children's clinic is carried out at the place of residence of the parents (or one of them with whom he lives). To attach a child under 14, you must provide a birth certificate, a parent's passport and a policy of the child.

A newborn child can be served at the actual place of residence of the parents for three months - after that he must be registered, since without a registration he will not be issued a policy necessary to perform so many actions. Of course, parents can consult exclusively in paid clinics, but this is not available to everyone.

Attachment to a dental clinic is carried out according to the same principle as to a regular one. But as for polyclinics of oncological, venereal orientations, other medical institutions involved in the treatment of serious diseases, attachment to them occurs only on the direction of a doctor if there is an appropriate diagnosis.

Attachment to the clinic online

Currently, modern information technologies are actively used in all spheres of our life. Not surprisingly, they are being introduced in medicine.

Many clinics offer to attach to them via the Internet, by registering on their websites.

In addition, you can use the State Services website to attach to the clinic. To do this, on the portal in the search bar, you must enter the name of the desired medical institution and select the result.

The link to the polyclinic page will contain all the necessary information regarding the provision of the service, including a list of documents, ways to apply, etc. The page will also contain contact information and data that can be used to contact the polyclinic. After downloading the application template, filling it out and attaching copies of the necessary documents, all that remains is to upload them to the site.

What to do after attachment

If polyclinics are not overcrowded, all citizens who apply to them receive positive decisions on attachment. Registration is carried out after verification of the information specified in the application and the documents of the applicant. This verification is usually completed within one day.

After receiving notification of acceptance for medical care at the selected clinic, you should contact its registry.
At the reception, you need to get a detachment coupon, which should be filled out and taken to the signature of the head physician of the medical institution. After that, you need to visit the old clinic for deregistration. After applying, the specialists of the old polyclinic will have to transfer a copy of the applicant's medical records to the polyclinic that accepted his application and completed the registration.

After that, you can visit the selected medical institution on absolutely legal grounds.

The intense rhythm of life in the 21st century sometimes makes us so unfree, taking more and more time to solve some problems. This is especially true of large cities, where traffic jams and long distances make our tasks triple. Fortunately, to save time today, many issues can be resolved online from the comfort of your own home. Sometimes you just need to go to a particular site and follow a few simple steps. In today's article, we will describe in detail how to attach to a clinic through public services on the Internet, explain what is needed for this, consider the main steps, as well as important and interesting points in this procedure.

A little about the law

According to the legislation of the Russian Federation, every resident of the country has the right to quality and timely medical care. Moreover, this applies to both Russian citizens and foreign guests residing in Russia on a temporary basis. According to the law "On Compulsory Health Insurance in the Russian Federation" (No. 326-F3 dated November 29, 2010), all insured persons can choose a medical organization from among those participating in the CHI (compulsory health insurance) program no more than once a year (for residents Moscow since 2016 no more than once a month). An exception for re-selection may be the case of a change of residence of the insured person.

It is worth knowing that not all medical institutions participate in the CHI program, this applies to both children's and adult clinics. However, every year the number of participating hospitals is growing steadily. For example, only in Moscow there are already more than four hundred of them, from which Russians can freely choose a suitable institution.

The registration of a patient in a particular medical organization is an important point that allows you to clearly distribute the work of the staff, as well as share the funding of clinics. The procedure for choosing a hospital or a private doctor is quite simple and does not require any special skills. You just need to find the right institution in the Unified Portal of Public Services in the Russian Federation and complete it. We will tell you more about the operation itself later.

Unified portal of public services of the Russian Federation

So, the first step in our operation will be to find a hospital on the public services website. To do this, you need to go to the www.gosuslugi.ru portal itself and enter the name of the medical institution in the upper search box. Then, in the list of results found, select the service from the polyclinic we need. Usually it is called "Acceptance of applications (record) for an appointment with a doctor" or simply "Attachment to the clinic."

On the page of the public service itself, all the basic information regarding its receipt will be displayed. This is both a description and purpose of the procedure, as well as a list of required documents, methods of applying, as well as grounds for providing or refusing to provide a service. In general, from the information on the page it will be clear how to attach to the clinic through public services.

Such an operation, how to attach to a polyclinic through public services, can be performed both personally and through a legal representative. An easier and more popular way, of course, is to apply in person, the same applies to receiving the results of the service.

Attachment to the clinic - the procedure in most cases is free. It happens quickly, usually within one business day.

It also usually indicates the categories of people who can receive the service, and the grounds for its provision or refusal.

Always on the page of the public service, contact details are indicated by which you can contact its representative. Usually, applications are sent to the e-mail or personal website of an organization. However, in addition, in the "Contacts" section, the address, phone number or name of the head of the institution can be indicated.

The last step is to send the documents to the e-mail address or website of the service provider.

How to attach and how to detach from the clinic through public services?

So, to perform this operation, we need a package of papers, consisting of the following documents:

- applications for attachment to the clinic,

- copies of the passport,

- copies of the CHI policy,

- in the case of a children's clinic - the birth certificate of the child.

On the page of the service, a form for filling out an application for attachment to the clinic will be provided for download.

You need to download the template, open the file and fill in all the required fields.


As for such an operation as detaching from a polyclinic through public services, it is performed in almost the same way. You will have to contact your hospital asking for the issuance of an enrollment application that has already been submitted. However, we remind you once again that you can change your registration in the clinic no more than once a year, so be careful. Also, before you leave the real medical institution, find a new organization that you have confidence in.

A few important points

It is worth recalling that it is worth attaching to a medical institution at the place of residence. After all, if your clinic does not serve the site of the territory where you live, calling a doctor at home will most likely be impossible. In the event of a medical emergency, you will need to contact your local area office. The easiest way in this case would be to call for help by calling the emergency number "03" or "103".

We also recall that a mandatory condition for linking to a polyclinic is the availability of an insurance policy for compulsory medical insurance. It can be issued in any city in the country through an employer or on your own (if you are employed, then your management will be responsible for the CHI). In the absence of a workplace, you can contact any insurance company that deals with issues of CHI.

Finally, it is worth talking about the privileges for Moscow residents, who can take out voluntary health insurance at any time. This program has a number of important advantages. Each person who has issued this policy will always be provided with the best specialists, both on a working day, and on a weekend or even a holiday. The owner of voluntary medical insurance can count on quick help from a doctor at any time of the day. Also, this type of policy is characterized by the possibility of personal formation of a package of services. Therefore, it is worth registering in such a program for every resident of Moscow who wants to always be sure of fast and high-quality medical care for himself and his family.

Every citizen of the Russian Federation has the right to free medical care in a polyclinic participating in the CHI program. In order to receive this or that service for free in a municipal health care institution, you need to have a compulsory health insurance policy (CMI) with reference to a particular institution. Attachment to a polyclinic or hospital can be done in person at the selected medical institution or via the Internet. Many are attracted to the second option, as it takes a minimum of time. Surely, you ended up on this page in order to find out how to attach to a polyclinic through public services, but is such an opportunity available?

Previously, users of the public service portal could attach to the clinic online. Now you will not be able to do without a personal visit to a medical institution (with the exception of residents of Moscow). However, this does not mean that the public services portal will be useless. With it, you can see if the selected clinic is participating in the CHI program. In addition, do not forget that you can either call a specialist at home. Moreover, these services are available only if you are attached to a healthcare organization at your place of residence.

  • Important
  • If you are attached to a medical institution using a temporary compulsory medical insurance policy, then you will not be able to make an appointment with a doctor through public services.

What do you need to join the clinic?


Before joining a polyclinic through public services, you should make sure that you have everything you need to receive this service. As noted earlier, only residents of Moscow (on the mos.ru website) can connect to a polyclinic via the Internet using an account in public services. We devoted a separate section of the article to this issue, so we will not pay attention to it now. If you live in Moscow, then immediately go to the end of the article. For other regions, such an opportunity is not currently provided and it will not be possible to do without contacting the clinic. But in this case, you should be prepared.

The following documents are required to apply to the clinic:

  • Passport of a citizen of the Russian Federation;
  • Birth certificate (for children);
  • Valid CHI policy;
  • SNILS;
  • Application of the established form.

When contacting the clinic, be prepared to provide copies of all the above documents, while you must have the originals with you. As for the application of the established form, you can fill it out directly at the medical institution by contacting the registry with a corresponding request. Although, if you wish, you can find it on the Internet and download the application form for attachment to the clinic.

We also recommend that you make sure in advance that you can attach yourself to the clinic of your choice. Attachment is possible only if the medical organization is included in the CHI program. You can check this information in the register of medical organizations FFOMS. To do this, follow the link https://www.ffoms.ru/documents/registry/, indicate your locality, find the desired clinic and see if it is a member of the CHI program. If everything is in order, you can take the above documents and go to a medical facility.

  • Important
  • You can change the place of attachment to the clinic more than once a year (except in cases of a change of residence).

Instructions for attaching to the clinic


We will not tell you how to attach to a polyclinic through public services in any region of the country, because at the moment only residents of Moscow have such an opportunity. Again, the attachment will take place not on the public services portal itself, but on the mos.ru website, where you can log in using your public services account. We will return to this issue, and now we will consider how the process of attaching to a polyclinic looks like when you personally apply to a medical institution. This process includes several stages.

Stages of attachment to the clinic:

  • Choice of medical institution. By law, you can attach yourself to any clinic, regardless of registration. The main thing is that the healthcare organization you have chosen is included in the CHI program. You can check whether the polyclinic is included in the CHI program or not in the register of medical organizations of the FFOMS (https://www.ffoms.ru/documents/registry/);
  • Preparation of documents. If you have reached the age of majority, then to attach to the clinic you will need a passport, compulsory medical insurance policy, SNILS and an application of the established form. The application can be written directly at the registry office or downloaded in advance the appropriate form from the Internet. To attach to the clinic, a child will need a birth certificate, a compulsory insurance policy, SNILS (if any) and a passport of a legal representative.
  • Visit to the polyclinic. Prepare in advance copies of the above documents, as well as their originals, and go to the clinic. Contact the reception and inform about the intention to attach to this clinic. The employee will accept the application and photocopies of documents.

Now it remains to wait a few days until the medical institution checks your information and attaches it to the clinic. After the verification is completed, you will receive a notification.

It is also worth adding that before going to the clinic, it will not be superfluous to check whether you are attached to a particular clinic. Perhaps you are already a client of the very medical institution to which you plan to attach. Of course, if this is the case, you will find out about it when you visit the clinic, but this way you will lose your time. It is much more convenient to get information about attachment to a medical organization through the public services portal. This feature is available to all registered users. If you still do not have an account on a single site of public services, then you can quickly.

To get information about attaching to a polyclinic, follow these steps:

  1. Go to the site gosuslugi.ru and log in;
  2. Go to the section "Catalogue of services";
  3. Select the "My health" section;
  4. Select the service "Information on attachment to a medical organization";
  5. Click on the "Get Service" button;
  6. Enter the CHI policy number and click "Search";
  7. On the next page, the name and address of the clinic to which you are linked will appear.

If you are not attached to any of the medical institutions, then a corresponding notification will appear on the screen. Then take the above documents and go to the clinic you want to attach to.

  • Important
  • Obtaining information about attachment to a medical organization through public services is possible only by the number of the CHI policy of a single sample (16 digits). The old and temporary policies are not being processed.

How to attach to a polyclinic through public services in Moscow


In most regions of Russia, attachment to a medical organization is possible only with a personal visit to the clinic. At least that was the case at the time of this writing. However, for some users, it is still possible to access an online healthcare organization without leaving home. The residents of Moscow definitely have such an opportunity. If you live in the capital, then use the instructions below. Now we will tell you how to attach to the clinic through public services. Rather, the attachment will take place on the mos.ru website, where you can log in using your public services account.

To connect to a polyclinic via the mos.ru website, follow these steps:

  1. Log in to the mos.ru website and click "Login";
  2. Go to the "Other login methods" tab and click on the "Public services" button;
  3. Enter the data from the account in public services;
  4. Go to the "Services" section;
  5. Select the "Health" section;
  6. Select the service "Attachment to an adult (children's) clinic";
  7. Read the terms of the service and click on the "Get the service" button;
  8. Fill out an application for attachment to the desired clinic.

As you can see, the process of attaching to a polyclinic is not as complicated as it might seem at first glance. After attaching to a medical organization, you will have the opportunity to either make an appointment with the right specialist. Agree, it is very convenient and saves a lot of time. Without attachment to the clinic, these services are not available. If you have any questions, ask them in the comments, we will try to solve your problem.