You can accumulate bonus points on the card immediately, but in order to write off points, you must activate the Carousel bonus card.
Many don't read and end up not understanding why they can't deduct points. Card activation Carousel allows the cardholder to enter his personal account and withdraw points from the card.
Getting a Karusel hypermarket card does not mean that you can spend the accumulated bonus points.
Activation is the process of processing personal user data.
You can activate the Karusel card only after submitting the questionnaire to the hypermarket employee.
Most card users believe that it is possible activate the Karusel card via the Internet. Unfortunately, it is not. The card is activated after some time from the moment the questionnaire was transferred to the Karusel employees. Maximum activation period- 30 calendar days. In this regard, Karusel is in no hurry to switch to electronic registration, as, for example, in the Pyaterochka hypermarket.
A member of the loyalty program will not be able to enter his personal account until full card activation. This message will be displayed upon login.
An error when entering your personal account indicates that the card has not yet been activated.
Card - accumulative bonuses are accrued on it, which can then be spent in stores to pay for purchases. Video on how to activate a card on karusel.ru and enter your personal account?
To dispel all remaining questions, you can watch the video.
Karusel hypermarkets operate in many Russian cities. You can buy more than 30 thousand items of goods in various categories: food, clothes, children's products, bedding and much more
Registration of the Karusel card on the website www karusel ru is allowed after the activation of the plastic.
The activation process is the processing of the personal data of the applicant. Data processing will take up to thirty days from the date of submission of the questionnaire.
On the karusel ru website, plastic cannot be registered until it is activated. There is no way to speed up the registration process.
There are two ways to complete the questionnaire:
To fill out the form online, click "Fill out the form in one click." On the registration page, you must enter the following information:
After all the fields are filled in, click "Submit Application". A confirmation letter will be sent to your e-mail, after which the card can be picked up at the hypermarket. By the way, plastic can be used not only in the Carousel, but also in HYPER Crossroads.
On the site you can get an ID without registration. This number must be shown to the employee of the hypermarket and fill out a questionnaire. The number required to receive a bonus card is sent by e-mail. If you change your mind and decide to still send an application via the Internet, when submitting the form to receive an ID number, select "Full form". Immediately after receiving the plastic, bonuses are credited there, and you can spend them only after activation. Verify. You can find out how many points you have accumulated from a hypermarket employee or via the Internet.
The procedure is as follows:
In the Personal Account, you can get acquainted with the history of operations, see how many points have accumulated.
The most convenient way to use the mobile application. You no longer have to carry plastic with you if you link the card to your phone. Then it will be possible to receive discounts directly from the mobile screen, for this the seller will need to read the barcode.
8 benefits of a mobile application:
You can download the software for free in the App Store and Google Play.
If you use plastic correctly, you can only benefit. There are several cases in which plastic can be removed:
If personal data has changed, then you need to call 8-800-200-56-65 or write to e-mail [email protected]
6 bonus rules:
In case of loss of plastic, it is necessary to block it as soon as possible so that no one can use it. To do this, call the hotline at 8-800-200-56-65, you can get a new plastic at the information desk. You need to have the document with you, the data of which were at the time of registration.
The Karusel bonus card will allow you to accumulate and spend points for your purchases in Karusel and Perekrestok HYPER stores.
It's always nice to get some kind of bonus just for making regular purchases.
Loyalty program.
There is nothing easier!
The card is bought directly in the store for only 9 rubles!
You do not need to make purchases to receive a card for any amount, you do not need to buy a card for 300 or 500 rubles. 9 rubles, and you are a member of the loyalty program.
The only condition that will need to be met is the completion of the questionnaire. The questionnaire can be filled out online or in the store.
The questionnaire will need to be filled out directly in the store or at home, but then brought to the store. The questionnaire cannot be sent by email.
The questionnaire looks like this:
First part.
The second part.
Literally in June 2017, the founders of X5 Retail Group made it possible to fill out a questionnaire via the Internet. To do this, you need to go to another official website of the Carousel - http://cashbackkarusel.ru/
Choose the appropriate option.
There are 2 options for registering a card:
You can fill out the Karusel card form directly online. Click on the “Fill out the questionnaire in one click” button. You will be taken to the application page. Carefully fill in all fields.
Fill out an application for a card.
After filling out the form, click the "Submit Application" button. You will receive a confirmation email to the email address you provided. After that, you can pick up your card at the hypermarket.
Attention! At the time of this writing, September 16, 2017, this opportunity was only for residents of St. Petersburg!
You can pick up the card only in 2 hypermarkets in St. Petersburg.
The second option can be called semi-online. You request an ID-number in the system, which you then present in the hypermarket, and fill out the questionnaire in paper form in the store itself.
If this option is more suitable for you, then to get the track, click the “Get ID without registration” button.
You will have to fill out a questionnaire at the time of receiving the card.
After that, you only need to leave your email. You will receive an ID on it, which you will need to present at the Karusel store to receive a bonus card.
At the moment, access to your personal account is possible only through the mobile application "My Carousel"
It is necessary to specify the user data - the number of the bonus card and the password to it.
The first question that a cardholder may have is what is the password for the carousel card. The password for the card is the last 4 digits of its number.
Login to your personal account Carousel
Enter the characters from the image and click on "Login". If you can't parse the characters, reload the page or press F5.
In the event that the characters are entered incorrectly, the system will issue a warning and you will have to enter other specified characters.
Incorrect input of characters from the security image.
Members of the loyalty program of the Karusel hypermarket chain cannot use their Personal Account until their personal data is entered into the system. According to the rules, the cardholder must fill out a questionnaire manually in the hypermarket or through a mobile application and provide it to the employees of the hypermarket. Adding information to the database takes up to 30 days. During this period, the entrance to the LC is not possible.
Voting by card number to your personal account is the most reliable method for Karusel loyalty program participants, since this option gives the least number of failures.
To enter the personal account, you must enter the bonus card number and password. This procedure is no different from the method of logging in through a computer, which acted earlier.
By default, the loyalty program member's password for accessing the system is the last four digits of the card.
In order to start using the Karusel bonus card, it is not enough just to receive it and put it in your wallet.
It is necessary to activate it, but not all program participants know how to do it. This step will allow you to use your personal account.
Users who believe that activation occurs over the Internet are mistaken. This is the process of processing personal and other data by Karusel employees. It can last up to 30 calendar days, and the participant cannot influence it in any way.
But through the Internet, you can easily fill out a questionnaire. Detailed instructions on this matter were provided in the "Fill out the application form on the Internet" section of the "How to get a card" section. Until full activation, the user will not be able to enter his Personal Account.
Will have to wait.
To clarify the activation status, as well as other questions that arise, just call the company's hotline at 8 800 200 56 65. You can get more information on the Karusel official website
