Ifns reference service telephone.  Free telephone hotline of the tax service of Russia.  Main functions and tasks

Ifns reference service telephone. Free telephone hotline of the tax service of Russia. Main functions and tasks

Often there is a situation in which you need to quickly contact the support service of the organization or leave a complaint and feedback, in this case you need to call the hotline. In this article you will find a free phone number hotline Tax Service of Russia.

About company

The Federal Tax Service (FTS of Russia) is federal body executive power, exercising the functions of control and supervision over compliance with the legislation on taxes and fees, over the correct calculation, completeness and timeliness of paying taxes, fees and insurance premiums to the relevant budget, in cases provided for by law Russian Federation, for the correct calculation, completeness and timeliness of making other mandatory payments to the appropriate budget, for the production and circulation of tobacco products, for the use of cash registers, as well as the functions of the body currency control within the competence tax authorities.

The Service is an authorized federal executive body responsible for state registration legal entities, individuals as individual entrepreneurs and peasant (farm) enterprises, authorized by the federal executive body that accredits branches, representative offices of foreign legal entities (with the exception of representative offices of foreign credit institutions), as well as by the authorized federal executive body that ensures the representation in bankruptcy cases and in bankruptcy proceedings of claims for the payment of mandatory payments and claims of the Russian Federation for monetary obligations.

The tax service hotline is a telephone service through which taxpayers can remotely resolve many issues that arise in obtaining background information.

It relieves a person of the need to go to the inspection to resolve minor issues and reduces the burden on local IFTS employees. The service will be useful in some other situations.


The hotline of the tax inspectorate is a specialized service for providing taxpayers with various background information. It operates around the clock and is actually a call center for getting answers to a variety of questions related to the work of the Federal Tax Service, paying taxes, registering a business, etc.

For the convenience of citizens, there is a single tax hotline telephone number 8-800-22-22-22-2.

All calls to this number are completely free of charge from any Russian phones. A single number has been operating since September 2015.

Important. All calls to the hotline are recorded, recorded and analyzed in the future.

Although the service operates around the clock, specialists only receive calls during business hours. The rest of the time, the taxpayer can use the autoinformer to obtain information. But its possibilities, unfortunately, are very limited.

If a citizen wants to contact the service inspectorate directly, he can find her phone number on the website of the tax service. The hotline available via the all-Russian toll-free number does not allow switching to the IFTS.

Important. A separate number is open around the clock for reporting facts of corruption - +7-495-91-30-07-0. Each region also has its own hotlines. They are listed on the FTS website.

When to contact?

You can contact the information support center if you have any questions related to the payment of taxes, reporting, the provision of other services of the Federal Tax Service and the operation of its interactive services. But keep in mind that personal information by service operators in most cases will not be announced. It can be obtained only by contacting the Federal Tax Service in person or using interactive services. These restrictions are set for security and tax secrecy purposes.

  • Deadlines for paying tax payments, as well as filing various types of declarations.
  • Working hours of specific tax authorities and their addresses.
  • General questions on registration of organizations and entrepreneurs.
  • The procedure for registration and calculation of tax deductions of various types.
  • Job details electronic services FTS, receiving instructions on how to perform certain actions in them.

Center operators use information from single base data and legislation. The information that they can provide is constantly updated and supplemented.

Important. Consultation of a specialist of the center is of reference and informational nature. It is not the official position of the Federal Tax Service. Legally relevant information can be obtained from legislative acts and other official documents.

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Alternative ways to get information and advice

It is not always easy to reach the hotline, and some questions are quite difficult to explain during a telephone conversation or personal information is required to resolve them.

In this case, the taxpayer can use one of the following ways to obtain information:

  • Personal accounts of the Federal Tax Service. For each category of taxpayers - jur. persons, individual entrepreneurs, individuals persons created interactive services - "Personal Accounts". In them, you can always get information about the current state of settlements with the budget, debts and overpayments on taxes, as well as resolve most issues by contacting your IFTS in electronic form.
  • Personal appeal to the IFTS. Inspections receive citizens on various issues. When applying to the IFTS, the taxpayer must have a passport with him, and in some cases also a power of attorney or a document confirming the right to act on behalf of the organization without a power of attorney.
  • Mailing. If you need to get an official response from the IFTS, then the request can be sent by letter by regular mail. After its consideration, the employees of the Federal Tax Service will also send a response in writing with a signature and, if necessary, a seal.
  • Electronic service on the website of the Federal Tax Service. You can apply with an application, offer or ask a question about the operation of online services through a special section of the tax service website. You can find the relevant links to forms for creating appeals in the "Contacts" section.

The tax service hotline allows you to get answers to many questions without visiting the IFTS. This is convenient and saves taxpayers time. But still, it must be borne in mind that some problems cannot be solved over the phone.