On August 30, a branch of TRUST bank closed in Vladimir, according to the official website credit institution. This is due to the reorganization of the network of bank offices, accession to the "TRUST" bank "Otkritie". Since the end of last month, TRUST has stopped exercising cash transactions: deposits and withdrawals. Money from clients' accounts went to the Moscow branch after the office was closed. At the same time, the bank retained all its obligations to customers.
Please note that after switching to a branch of TRUST Bank (PJSC) in Moscow, the details of your accounts will be changed, except for bank card accounts and accounts for repaying loans under individual lending programs. All obligations of the bank to you remain valid, - the press service of the bank reports.
The Bank offers Vladimir residents to carry out their usual operations through remote banking services. banking service- Internet bank TRUST Online and mobile bank. At the same time, since September 5, on the site of the former office of TRUST (Mira-34, Vladimir), an office of PJSC Bank FC Otkritie has been operating. Clients of "TRUST" can make cash transactions there.
At the above address, customer service of TRUST Bank (PJSC) will be carried out, in particular, non-cash transactions on accounts and deposits in the standard mode, the bank's website says.
Detailed advice on further service issues can be obtained at the branch from TRUST Bank employees or by calling the contact center telephone numbers: 8-495-587-90-44 for Moscow and 8-800-200-11-44 for the regions.
I now have a deposit opened in Trust Bank (contract number: 24/05-0813/15, opening date: 06/26/2015, closing date: 01/21/2016). I opened a deposit at the bank's office in Magnitogorsk. Last year, a bank employee called me and said that this only branch in my city was closing soon, and therefore if I wait for the deposit to expire, then I will not be able to receive my deposit at the bank’s cash desk in my city, and I will have to go to bank branches in other cities. In order for me to get my money back in Magnitogorsk, I had to close the deposit ahead of schedule, or the employee offered me another option: open the Trust Online service in their bank, with which I could later, after the end of the deposit, transfer my money via the Internet to my account in any other bank of Magnitogorsk, and at the same time, the bank will not charge any commission for this transfer, since they have special conditions for depositors who were served in closing branches, and under these conditions I will be able to withdraw my deposit free of charge to my account in any bank.
After her call, I also visited our only branch of the bank in the city - on October 16, 2015 - in order to decide exactly there: to withdraw my deposit ahead of schedule, or to open the Trust Online service. At the branch, the employee also confirmed to me that for me the withdrawal of the completed deposit will be without commission for an external online transfer to any bank. When I asked her to show me some document confirming this condition, she said that there is no such document yet, but the bank will draw it up soon, and there will be exactly the conditions that she tells me about and that I was informed by phone before. Then I opened the Trust Online service on the same day and decided to leave the deposit before the end of the term.
My account ends in a week. The branch in our city is already closed. Yesterday I decided in advance to get information about the possibility of a free transfer of my deposit, and contacted the bank's support service by phone 8-800-200-1144, and explained my whole situation, but they told me that I would not receive a free transfer, since free transfers are possible only to the Otkritie bank (specifically, only to the branches of this bank indicated on the page: www.trust.ru/bank/). To verify this information, yesterday I also asked a similar question through the "Online Consultant" contact form on the website www.trust.ru, where they also confirmed to me that now I will not be able to receive my contribution in my city for free, but you can only make free transfers to branches of Otkritie Bank in other cities (on the page: www.trust.ru/bank/). Naturally, these branches do not suit me in any way, because they are all in other cities, so it is not clear why the bank offers this condition to depositors whose branches have closed - after all, branches have closed in those cities where there are no branches of Otkritie Bank either.
It turns out that Trust Bank employees deceived me twice (on the phone and in the office), when they said that I could make a free transfer of my deposit to my account in any bank. Although then I could still calmly close the deposit ahead of schedule and pick up all my money at the cash desk of the branch. But Trust Bank employees deceive depositors in order not to return money to people, and at the same time to earn money on commissions, which they hide in words. And this was hidden from me during an oral consultation also because the bank has a daily limit on the amount of external transfers, which is many times less than the amount of my deposit, which means that in order for me to now receive my full deposit in the bank of my city, I will have to make many transfers for several days and pay a commission for each transfer many times. Therefore, it was beneficial for them to hide from me all these commissions for my large amount and not give me my contribution, since I said that I did not have the opportunity to go to another city to receive money.
Dear Clients!
In April 2015, TRUST Bank (PJSC)¹ joined Otkritie, Russia's largest private financial group in terms of assets.
As part of the integration of TRUST Bank (PJSC) into the Otkritie structure, measures are being taken to reorganize the network of the Bank's offices, in connection with which a number of operating offices stop conducting cash transactions and move to the territory of the operating offices of our partner - Otkritie Bank²:
From March 14, 2017 operational office in Ukhta, located at the address: 169313, A. Zeryunov Ave., 6,
Since March 15, 2017 operational office in Volgograd, located at the address: 400087, st. Nevskaya, 13a,
Since March 20, 2017 operational office in Volgograd, located at the address: 400026, avenue im. Heroes of Stalingrad, 48,
Since March 22, 2017 operational office in Astrakhan, located at the address: 414000, Kirovsky district, st. Esplanadnaya, No. 37a / st. Communist, No. 16a, letter A,
Since March 23, 2017 operational office in Novosibirsk, located at the address: 630099, Kamenskaya street, 32,
Since March 27, 2017 operational office in Taganrog, located at: 347900, st. Chekhov, 118a,
Since March 28, 2017 operational office in Irkutsk, located at: 664025, bul. Gagarina, 40,
Since March 29, 2017 operational office in Penza, located at: 440000, st. Kirova, d. 55A,
From March 31, 2017 operational office in Ulyanovsk, located at the address: 432072, pr-kt Ulyanovsky, 28, premises No. 43,44,45.
New Service Addresses:
For office in Ukhta (pr. A. Zeryunova, 6) - st. Oktyabrskaya, 14
For an office in Volgograd (Nevskaya st., 13a) - st. Krasnoznamenskaya, 18
For an office in Volgograd (Prospect im. Geroev Stalingrada, 48) - avenue them. Heroes of Stalingrad, 40
For an office in Astrakhan (Kirovskiy district, Esplanadnaya st., No. 37a / Kommunisticheskaya st., No. 16a, letter A) - st. Savushkina, No. 32b, letter G
For an office in Novosibirsk (Kamenskaya street, 32) - st. Derzhavina, 14
For the office in Taganrog (Chekhov str., 118a) - st. Greek, 17/per. 1st Fortress, 24
For an office in Irkutsk (Gagarina Blvd., 40) - st. Chkalova, d.36
For an office in Penza (55A, Kirova St.) - Leninsky district, st. Moskovskaya, 3
For an office in Ulyanovsk (Prospect Ulyanovsky, 28, premises No. 43,44,45) - st. Karl Liebknecht, 24/5A, building 1
Cash transactions for cash withdrawal customers – individuals be able to hold through the cash desks of the operating offices of Otkritie Bank.
Please note that non-cash transactions on accounts and deposits of clients of TRUST Bank (PJSC) will be carried out at the new service addresses in the standard mode.
You can get detailed advice on further servicing and methods of depositing cash into accounts and deposits of TRUST Bank (PJSC), at the branch of TRUST Bank (PJSC) employees or by calling the contact center phone numbers: 8 495 587 90 44 for Moscow and 8 800 200 11 44 for the regions.
We apologize for the inconvenience caused and look forward to further cooperation.
¹Public joint-stock company National Bank "Trust". General license of the Bank of Russia No. 3279 dated August 26, 2015
²Public Joint Stock Company Bank Financial Corporation Otkritie (OGRN 1027739019208, c/s 30101810300000000985, BIK 044525985, General License of the Bank of Russia No. 2209 dated November 24, 2014). Operates under the brand name Otkritie Bank
Hundreds of people came to the bank "Trust" and did not find it on the spot. Learned what's going on
Bank "Trust" has been on the reorganization of the bank "Otkritie" for more than a year, and it is gradually merging into the financial group "Otkritie". And this process implies some changes in the work of Trust Bank, which the bank's customers did not like. Just imagine - you come to a bank called "Trust" and instead of the corresponding sign you see the name "Bank" Opening "?
“The mother came in all worried that the Trust was closing her office, and she had a deposit there. Cries that she will lose him. What to do? Take it on the run, let the interest be lost, so at least take your money?”, - Panic begins among the clients of Trust.
On May 30, a whole bunch of comments appeared on the BANKIREVIEW.RU website from users who, in dismay, tried to find out how to live on. "What about the bank?" - that was the most popular question.
We decided to find out directly from the sanatorium - Otkritie Bank - what is happening and what actions clients should take or not take.
First, let's answer the most pressing question - what's going on?
“As part of the integration processes, a number of offices of TRUST Bank are being gradually re-profiled. Clients will be able to continue servicing in other branches of the bank or through the TRUST ONLINE system. At the same time, the offices of a partner, Otkritie Bank, continue to operate in many cities, serving private and legal entities. You can switch to servicing in these offices, ”the press service of Otkritie Bank explained.
“I just heard that the branch of Trust Bank is no longer working in Anapa. Instead, it is now an office of Otkritie Bank. What should I do with my money now? Where to look for a deposit? ”Snezhana Arakova writes on BANKIREVIEW.RU.
“And now Trust and Otkritie are the same bank? In Saratov, the Trust's office is open only until June 19, then they offer to go to Otkritie for service. It turns out my contribution will be transferred there? Or how? ”, Polina Zubrova echoes her.
The bank "Otkritie" explained to us that despite the reorganization of the bank's office, all obligations of the "Trust" remain valid.
“If the cash desk of Trust Bank is closed, expenditure operations(withdrawal of funds from accounts and deposits) will be made through the cash desk of the Otkritie bank office," the press service explained, specifying that after the reorganization of the TRUST bank office, service can be continued at the bank's representative office located on the territory of Otkritie bank .
Their cash can be obtained in a number of ways:
Through the cash desk of the Otkritie Bank branch;
By transferring to your account in a third-party bank through the TRUST ONLINE system (the bank promised not to charge a commission for this operation);
Using the card at ATMs of TRUST Bank or Otkritie Bank;
“I came to the office in Sochi on Gorky, 40. And now the Otkritie bank is there? True, there they also advise on TRUST deposits. But the queue is long, I didn’t wait and ask everyone ... They only said that it would be possible to collect the deposit and interest too through the cash desk of the Opening. What’s wrong with the bank?” writes Olga Medyanik.
The press service of Otkritie told us that if the client wants to continue serving at Trust Bank, then he can continue to be served in the TRUST ONLINE system to perform operations on accounts and deposits at a convenient time, including closing accounts / deposits and transfer of funds to your own account in a third-party bank without commission.
“If you do not plan to continue to be served at the bank, we recommend withdrawing funds and closing the account, or transferring the balance of funds to an account in another bank (you can transfer funds from an account / deposit both at the bank office and through the „TRUST ONLINE “),” the press service said.
If your deposit ends after the office closes, and you do not plan to use the TRUST ONLINE system, the press service recommends contacting the bank's office before it closes and submitting an application for closing an account/deposit and transferring funds on a future date (postponed date). Transfer of funds to an account in a third-party bank upon application will be made without commission.
“Is it worth it now to make contributions to the Trust? And then I see info on the net that they are closing their branches everywhere. This is alarming, but their interest offers are very tempting,” one user asks.
Another writes that he recently opened the “Own People” deposit in Trust and is now worried about interest. According to a representative of Otkritie Bank, the interest will remain and the entire amount of the deposit will be credited to the account specified in the agreement.
In the future, it will be possible to receive your funds through the cash desk of the Otkritie bank office or using a card at the ATMs of the TRUST or Otkritie banks.
“If you have the TRUST ONLINE system, you can transfer funds from your account/deposit to a special card account and subsequently withdraw funds from the card,” the press service explained.
Despite the fact that, in fact, nothing threatens the funds of Trust Bank clients - they remain on the account - access to them has become much more complicated. Moreover, some bank branches are not re-registered as "Opening", but are completely closed.
And in our city and region, the offices of the Trust were closed, we had to travel 200 kilometers. What is it connected with?
The mother came in all worried that the Trust was closing its office, and she had a deposit there. Cries that she will lose him. What to do? Take it at a run, let the interest be lost, so at least take your money?
Which city? I didn’t pick up mine, I wrote a statement at the office, they said that after the deposit was closed, it would be transferred to the bank that I indicated in the statement. I advise you and your mother to go to the department or at least to hotline call to find out everything before you panic. You can also use internet banking.
Mirniy, in many areas the Trust closed its branches. Due to the fact that the bank is being reorganized, Otkritie took it under its guardianship. Now the banks seem to be uniting and the service will be through the cash desk of Otkritie Bank. You can also use Trust Online, very convenient and fast, by the way, but first you need to connect it in the office.
Yulianna, so now it is already one bank or are there two different ones? It's just not clear at all and no one really explained it. I wanted to go to the department and find out all the details, but it is already closed ((And to go 200 km to another department, I also don’t want to waste my time and then still not get answers to my questions.
Zadorozniy, this is still two different banks. Just Opening is a bank sanatorium. Since 2015, Trust Bank has been part of the Otkritie Bank group. It's not the only bank there. At one time, they picked up other banks there for themselves.
Former clients of Trust Bank suddenly found out about the occurrence of debts for SMS-informing services on cards that were closed several years ago. Over the years, the holders of non-existent cards have accumulated substantial debts, however, according to lawyers, it will be quite easy to challenge them in court, Kommersant writes.
The "Trust" confirmed that they received several requests from customers who do not agree with the requirements to pay off commissions for using bank cards. In all cases, the use of cards due to expiration or closure on the part of the client was terminated even before the decision was made to reorganize Trust Bank (FK Otkritie Bank became the sanator at the end of 2014). At the same time, some clients, based on complaints, closed their cards about eight years ago. Over the years, the amounts, including fines for late payment, have accumulated quite decent amounts, some clients have up to 12 thousand rubles, and now the bank is trying to collect these debts.
“We are talking about a customer base that was formed even before the start of the process of financial recovery of Trust, their cards expired, but the accounts were not closed - there are no applications for closing in the bank,” the bank clarified. - We conduct a thorough check to understand each of the cases and prevent violation of the interests of clients. If commissions were charged by mistake, they will be cancelled.
Trust customers received debit cards with free annual service mainly as an accompanying product to a deposit or loan. After the closure of the main products, the need for cards disappeared, and customers simply did not reissue them or closed them. However, card products have a peculiarity: an account is attached to the card, which remains open even after the expiration of the card or its physical destruction (if the card is returned to the bank, the employee, as a rule, cuts it in the presence of the client). In order to permanently terminate relations with the bank, it is also necessary to write an application for closing the card account, which many of the clients did not do. With time Additional services on card accounts became paid and led to the emergence of debt.
Otkritie Bank acts as a sanatorium of Trust Bank, but due to the change in the composition of Trust employees, clarify whether customers were properly notified of the need to close card accounts, the bank could not.
Market participants agree that Trust and its sanatorium Otkritie were negligent, allowing debts to accumulate for years. Lawyers advise citizens to defend their interests in court. “We need to go to court and force the bank to prove the grounds for accruing these amounts,” says Daniil Kirikov, director of the consulting company Kirikov Group. - Even if the bank proves that the citizen agreed to paid service, then in court it will still be possible to at least reduce the amount of debt, since the bank did not inform the client about it.
Legal advice:
1. How to find out and close a credit card at Trust Bank if there is no branch. And you won't get a certificate of closure.
1.1. The site has a hotline phone as one of the options. Also according to the terms of your contract that came with the card.
Did the answer help you? Not really
1.2. You need to look for the successor bank, so you need to address this issue on the official website of Sberbank of Russia, there is all the information about it.
Did the answer help you? Not really
2.1. Complain to the territorial administration of the Central Bank
Did the answer help you? Not really
3. There is a debt to the Trust bank, the bank sold Ugoria to collectors, there is no bank branch in the city (all closed). Collectors send letters with twice the amount. Does the bank have the right to sell my debt to collectors?
3.1. Yes, the bank has the right to assign the right to claim debt under the agreement to anyone, including collectors.
Did the answer help you? Not really
3.2. Of course it has. And the fact that they put up twice as much, then there are questions. Is there a representative office of Yugoria in St. Petersburg?
Did the answer help you? Not really
4. I had a loan at Trust Bank, there were delays because I lost my job. Then the branch of the bank was completely closed in our city. They called me a collector, I answered them that there was nothing to pay, then the bailiffs demanded a debt, I didn’t pay it either, because there was nothing.
It's been 4 years since the last payment, no one bothered me all this time.
Now Inves Credit Finance is bothering me, allegedly Trust sold my debt to them. What should I do in this situation?
4.1. First, check the legitimacy of the alleged sale of debt to another bank. Then determine the statute of limitations on the claims.
Did the answer help you? Not really
4.2. Do the same as before. There is still no money to pay the debt.
Did the answer help you? Not really
4.3. You should contact the bailiff-executor, familiarize yourself with the enforcement proceedings and obtain copies of all documents enforcement proceedings.
With these documents, you can apply for a personal consultation with a lawyer or send documents by e-mail.
Familiarization with the documents is necessary to answer the question about the statute of limitations.
Did the answer help you? Not really
5. I took a loan from Trust Bank, as usual this month I transferred money to my account, after the money was credited to my Trust account, I find out that my loan was resold to Otkritie Bank, I did not receive a notification about this. The branch of the Trust bank was closed in our city and now, in order to transfer money to the Otkritie bank, I have to spend 2000 on a registered letter certified by a notary. Do I have to spend money because I fulfilled my obligations to the creditor, so I did not know that I had a new creditor?
5.1. The discovery is the assignee of the TRUST, which is why all obligations and rights have passed to it. Find out if there are Otkritie ATMs in the city, in many cities where TRUST branches were closed, Otkritie has installed ATMs. Also, to reduce the cost of transferring payment, you can transfer money to an account in the Opening from an account (or in cash) of another bank. You can find the lowest cost of such a service on the websites of banks located in your city. Also, most likely, it will cost less to transfer from your bank card(if you have one) to the Opening account through an ATM of the bank that issued the card, find out the tariff for such a transfer. However, with such repayment of the loan, it is necessary to transfer money in advance, because. the amount is considered repaid only on the date the money is received into the creditor's account. Unfortunately, I can’t advise anything else on repaying this loan, the law does not contain the obligation to open a branch in the city where this happened before. There is another option, perhaps it will suit you: arrange a restructuring (transfer) of the loan balance in another bank, which has a branch in the city.
Did the answer help you? Not really
6. I paid off my credit card almost a year ago (Trust Bank), wrote an application at the bank branch to close the account in May, so far only promises, two times 45 days have passed since the date of writing, they purposefully do not want to close, and this it bothers me because I can’t take another loan. in credit history this credit card is visible not closed, and in addition they once sent me a card by mail that I didn’t pick up and didn’t see, it’s also active by the way!
6.1. According to Art. 859 of the Civil Code of the Russian Federation bank account terminated at the request of the client at any time. If the bank does not fulfill the obligation to close the account, complaints can be submitted to the following authorities:
Association of Russian Banks and Financial Ombudsman. On a special page of the Association's website, you can file any complaint against the bank. But it is worth remembering that in this case, the recipient of the complaint will be not only the financial ombudsman (conciliator), but also the bank itself.
Rospotrebnadzor. This department not only prohibits the import of products from countries that have suddenly become unfriendly, but also protects the rights of consumers. Banks are exactly the same customer service business as any other, so they should not violate consumer rights either. An appeal can be written through the website of the authority, however, here you have to write very briefly: appeals should be no longer than 2000 characters.
The Bank of Russia also accepts complaints, they can be submitted on the official website.
Did the answer help you? Not really
7. Trust Bank closes the branch in Kostroma from July 1, 2016, Offers to withdraw money without interest, or receive a deposit with interest in another city. The deposit ends on July 14, 2016. How to get a deposit with interest in your city without loss?
7.1. terms bank deposit see if there are conditions that the bank offered you. no, we write a written claim and then go to court.
Did the answer help you? Not really
8. Is it possible to return insurance for credit card bank trust? If yes. then how to do it? There is no bank branch in our city.
8.1. you need to view the loan agreement, you can apply to the court at your place of residence
Did the answer help you? Not really
9. I had a delay in the trust bank due to illness, the bank billed me the entire amount with interest, I found the money, I paid everything to the penny (I paid at the bank branch through the cash desk), 1.5 years have passed, now they are calling from the collection service of the bank, the trust is demanding some pay the debt, on hand from the documents only a receipt for payment? How to act in such a situation?
9.1. If they call or write to you, write a statement to the police about extortion. Collectors have no rights, they just scare you. Otherwise they will call. Or ignore, change numbers. They are required to go to court if they feel they are owed something.
Did the answer help you? Not really
9.2. 1. Contact the bank for a certificate of full repayment of the loan.
2. In case of disagreement with the answer (or no answer), go to court.
Did the answer help you? Not really
10. There is a credit card from Trust Bank, to close an account you need to write an application at a bank branch. I live in the Trans-Baikal Territory in the northern region, the nearest branch to me is in Krasnoyarsk. Can I make a notarized power of attorney for my friend traveling to Krasnoyarsk to close my account?
10.1. Yes, you can. By proxy, a friend will close the account.
Did the answer help you? Not really
11. I am now in the ATO zone. TRUST Bank requires repayment of the loan, but since at the moment the terminals and the bank branch are not working, I cannot repay, because I am not working at the moment. I pay 3,000 a month to the bank, and receive a pension of 2,400. The bank requires repayment of the loan and the number of my pension card in order to withdraw money from it. Tell me how can I be in this situation?
11.1. Write a sheet to the head office about giving credit holidays.
Did the answer help you? Not really
12. I have a question. A letter came from TRUST Bank that since 2011 I have a debt of 180,000 tr, I even have my passport details and a signature, and I claim that there was a payment for the first 3 months, although I never visited the bank branch. What should I do?
12.1. Contact your bank for clarification.
Did the answer help you? Not really
13. I took a credit card from Trust Bank for 50 thousand rubles. I used only 50 thousand. I returned the money on time. The bank added another 50 thousand, but I did not take more. Soon she became seriously ill and could not stay for 2 months. pay dues. They called from the bank and said that I owe them 200 thousand rubles. I asked for an extract in one department, they say that I have 100 thousand, and in the goal of help they say that 200 thousand what to do.
Did the answer help you? Not really
Consultation on your question
call from landlines and mobiles is free throughout Russia
14. In December 2013, I opened a Trust-Leader 2013 deposit at a branch of Trust Bank for a period of 1 year. On 12/18/2014, the deposit storage period ended. I applied to the bank to receive the amount along with the accrued%, but they refused me, referring to the lack of cash currency(Euro). offered to come to the bank in 1 week, without guaranteeing that the money would be.
14.1. There is no point in going there. Solve your dispute in court (a lawsuit is filed in court according to the rules of Articles 131, 132 of the Civil Procedure Code of the Russian Federation). Start with a written claim.
Write a complaint to the Central Bank
Did the answer help you? Not really
14.2. The Trust is in trouble right now, but you don't have to worry about it. Write an angry complaint to the bank. But it is best to transfer money to another bank account
Did the answer help you? Not really
15. Today I signed an agreement with Trust Bank for the purchase of cosmetics in the amount of 60,000 rubles. When my husband came home, he collected complete information on this cosmetics and the company that sold it to me - a complete scam! What to do? Maybe first of all, terminate the contract with the bank - the day expires tomorrow at 12.00 local time? The problem is complicated by the fact that in my city of Kemerovo there is no branch of this bank. Thank you.
15.1. Read your loan agreement carefully (the section should be called TERMINATION OF THE AGREEMENT, it can be simply written in the text without division into Sections). As a rule, Banks write in the agreement itself on what grounds and in what terms the loan agreement can be terminated. The fact that you did not like the cosmetics does not concern the Bank, the Bank has fulfilled its obligation to transfer funds to the Seller.
Most likely, you will be able to terminate the Agreement tomorrow (by writing an application for termination loan agreement and sending it to the legal address of the Bank 105066, Russian Federation, Moscow, st. Spartakovskaya, house 5, building 1
) You will not only have to return the loan amount, but also pay interest for the actual use of the loan (1 day). Better deal with the seller judicial order(in order to protect the rights of the consumer) But for starters, it is better to close the loan (so that the interest does not run up), and deal with the Seller along the way. If you need more detailed advice, write to the "personal"
Good luck to you!
Did the answer help you? Not really
16. I have a loan at Trust Bank ... I don’t pay the last 2 payments - NOTHING, they got calls, and today they also invited me to the bank branch to deal with me)) and why there are no answers to my requests to restructure the loan. How to behave there? What to fear?
16.1. don't be afraid of anything. They will threaten - with a statement to the police about extortion. The bank can only go to court with a claim to recover the debt from you. There is nothing more he can do.
Did the answer help you? Not really
17. There was an SMS from the trust bank about the allegedly taken loan, they demand to pay interest, although they did not take loans and did not transfer personal data, and in general there is no branch of the trust bank in our city.
17.1. Do not pay attention, these are illegal methods of influencing debt collectors on loans.
Did the answer help you? Not really
17.2. Pay no attention, they are crooks.
Did the answer help you? Not really
18. At the trust bank branch there was a loan on the card, then I refinanced and another bank paid my debt, then it turned out that I still had to pay 2,000 rubles, I paid extra after 3 days, they said to pay 318 rubles more, I paid extra and the card was immediately cut in front of me, it went up for almost a month and they began to call me from the collection service and demand to pay another 2,500 rubles, how can this be how a debt can form if I don’t have this card, please sort it out.
18.2. Take the details of the credit account in the bank to sort it out.
Did the answer help you? Not really
18.3. Often banks require unreasonable penalties, fines, etc., which may not be paid, but the principal amount, most likely, will have to be paid. To give specific recommendations for minimizing payments, you need to deal with all this.
Did the answer help you? Not really
19. Bank Trust. Credit card received through the post office. No contract, no signature. After some time, I learned from an outside organization that an overdraft was connected to the card and there was a debt. Documents were not attached to the card. Is it legal?
19.1. You must have an accession agreement, did you use the card? How was it activated? It is necessary to urgently decide whether to accept the conditions and fulfill obligations, or take measures to close the card.
The information provided by you is not enough for a detailed consultation.
Did the answer help you? Not really
19.2. In order to answer the question - legally or not, internal consultation will be necessary. On it, we will compose Required documents to the bank, then, as events unfold, we will continue to act.
The sooner the appeal is made, the sooner the situation will be resolved.
Did the answer help you? Not really
20. Is it possible to change the date of payment on a TRUST bank credit card. The due date is the fourth of each month, and wage I have the 7th day of every month, interest is dripping ... I called the hotline, there the employee says that it is possible and necessary to contact the nearest branch of the bank, I applied, they say that there is no such service in their bank ... HOW TO BE IN IN SUCH CASES? help me please.
20.1. apply for a loan restructuring with the reason for changing the date, it is better to attach a certificate of employment (COPY), in 2 eq. and in credit department. The bank must consider your application within 30 days and make a decision. I don't think they should have any reason to refuse.
Did the answer help you? Not really
21. From me Bank Trust requires a commission formed after enforcement for refund of commissions. The debt is not displayed anywhere, and in the department they say it is a program error and justify it as a debt, and they constantly demand to pay 25,000 rubles, is this legal? Cherepovets.
21.1. no, it’s not legal, let them go to court, and you write an application to reduce the commission
Did the answer help you? Not really
21.2. It is not clear from the question what kind of decision was, in favor of whom and about what. The bank can demand from you exactly as much as indicated in the court decision. Any amounts after the court decision you must pay only to the bailiff and on the basis of the court decision. If something is not indicated in it, do not pay anything to the bank yourself. In general, you need to figure out what the amount is with the study of documents.
Did the answer help you? Not really
22. I activated the card at Trust Bank. I turned to the bank branch to give me a table with a clear payment schedule, they said that they do not give a card. How to pay if every month they call different amounts?
22.1. Contact the court.
Did the answer help you? Not really
23. A deposit was made in the Trust Bank, while they gave me a non-registered card for calculating interest on the deposit. Cash deposit I closed, and for possible future cooperation the card (it is without annual service) left. During this time, they issued a personalized card, sent an SMS about the need to receive it at the bank branch. But I don’t need this card at all and I never received it from the bank. Today I received an SMS that I have to deposit funds for the annual maintenance of this card that I have not received. Is this legal and how can I make an application to the bank to close the card that I did not receive and received when making a deposit?
23.1. illegal
Did the answer help you? Not really
24. My husband took out a loan from the Trust in 2014. Went out late. Then we agreed with a lawyer from the Trust to pay off the whole thing. On this day, the husband drove to the bank, deposited exactly the amount that was reported at the branch and thought that he had paid everything off. A year later they started calling again, threatening me. After litigation with the management of the department, it turned out that the husband was informed of the wrong amount and the loan was not repaid in full, but simply extinguished during the year. Now the bank claims that he did not write an application for early repayment. At the moment, there is still a debt of 100 thousand. How to prove in court that the application was written and the bank reported the wrong payment amount at the time of payment?
24.1. If at the time of payment, you did not ask a bank employee for a copy of the application for early repayment of the debt and closing the account, then you are unlikely to be able to prove this.
Did the answer help you? Not really
25. The situation is this:
On March 20, 2013, between me and JSC National Bank "Trust" a loan agreement was concluded for the provision of urgent needs for a period of 24 months with an interest rate of 62.9% per annum in the amount of 55,000.00 rubles. The full cost of the loan is determined by the Agreement as 89.07% per annum, the total amount payable is 99,253.04 rubles, including the principal repayment in the amount of 55,000.00 rubles and interest on the loan in the amount of 43,153.04 rubles. Mandatory conditions for issuing a loan under the Agreement were a one-time direct deduction of a commission for crediting credit funds to an account in the amount of 1,100.00 rubles, as well as participation in the “voluntary collective insurance program for life and health, as well as against job loss” with debiting the connection fee to the insurance program in the amount of 5280.00 rubles and write-off of the insurance fee in the amount of 3300.00 rubles.
On February 21, 2014, I made an early repayment of credit obligations to NB TRUST OJSC (Otradnoye branch, Moscow). According to the terms of the Agreement, this operation provides for clarification by the client sufficient for early repayment amounts from an employee of the "Customer Service Center" of the bank by phone. Submission of any applications for closing a client account and terminating the agreement is not provided for by the terms of the Agreement. The required payment amount was clarified by me in accordance with the above procedure, was rounded up, thus amounting to 75,000 rubles, after which it was entered into the cash desk of the Otradnoye Branch of the NB Trust. An application was also submitted with a request to close all accounts opened in my name, terminate the Agreement and provide a certificate of absence of financial or other claims from NB Trust. The call to the "Customer Service Center" and the writing of the application were made in the presence of a witness.
On November 22, 2014, I started receiving calls from the Debt Management Service of Trust Bank. On December 06, 2014, I visited the Otradnoye branch of Trust Bank, where I repaid the loan, in order to sort out this situation. According to the bank employee, the funds deposited by me were not written off to repay the loan, and the entire amount was written off in the form of mandatory minimum payments for several months until it is completely exhausted. Also, on December 06, 2014, at the Otradnoye branch of Trust Bank, I submitted an application with a request to conduct an audit based on the arguments set forth in the application.
On January 13, 2015, a response was sent to my address to my application signed by the head of the department for settling relations with clients of the Office for Work with Clients' Requests Evlanova K.V. namely, the provision by a bank employee of the amount for early repayment in the amount of 75,000.00 rubles to me was not confirmed.
In January 2016, I became aware of the presence of a court decision in absentia on the recovery in favor of Trust Bank of the amount of debt in the amount of 26,766.86 rubles through Federal Service bailiffs. Due to the need to urgently leave for a trip abroad with my family and in order to avoid additional costs and problems with traveling abroad, on February 03, 2016, the required amount was transferred by me in full to the details specified in the court decision. On March 30, 2016, I received a decision to terminate enforcement proceedings against me to recover the amount of the debt.
However, when I applied to the Preobrazhenskoye bank branch in Moscow on April 04, 2016, it turned out that I had a debt in the amount of 6272.62 rubles. On July 13, 2016, I wrote an application with a proposal to consider the debt under the Agreement repaid, for which I received a refusal on July 21, 2016.
On August 19, 2016, at the branch of the NB "Trust" in the city of Korolev, Moscow Region, I received another certificate No. 3579586-16 from an employee of the branch Natalia Kolosova, indicating the payment amount for full early repayment (clause 2.4 of the certificate) in the amount of 2078.71 rubles. This amount, as required by the terms of the loan agreement, was confirmed by an employee of the Customer Service Center No. 1247 Tatyana. Further, the above amount was paid to the cash desk of the bank branch, in confirmation of which there is cash receipt order No. 19972 dated August 19, 2016. In the instant issuance of a certificate of account closure, termination of the contract and the absence of claims from Trust Bank, the employees of the branch refused me with the explanation that the money would be debited as repayment only on August 22, 2016, and the certificate I need can be obtained on August 24, 2016.
On August 22, 2016, I made a call to the NB "Trust" Customer Service Center in order to control the withdrawal of funds deposited by me and close my account. Operator No. 3010 Elena reported that the funds were still in the account and that she should try calling the Customer Service Center on August 24, 2016.
After that, I decided to apply to Main office NB "Trust" in Moscow, which I did on August 24, 2016. There I received another certificate of debt No. 3582835-16, in which the amount paid by me on August 19, 2016 already appeared as the amount of debt on August 21, 2016 g. (clause 2.2 of the certificate) in the form of "the amount of interest accrued on the overdue part of the principal debt." The amount of the payment for early repayment (clause 2.4 of the certificate) was designated as 0.00 rubles.
Since I presented a receipt and cash order for payment of the amount that appeared in both last certificates, as well as matching the information in the office database on that date, Albina Lepshokova, an employee of this branch, accepted my application with a request to terminate the loan agreement and close the current account . Also, as in my last visit to the branch of NB "Trust" in Korolev, I was asked to apply to any branch of the bank for a certificate of account closure and termination of the contract after August 30, 2016.
On August 30, 2016, I applied to the branch of the NB "Trust" in the city of Korolev for a certificate ending our relationship with the bank "Trust". Instead of a certificate, I was given a written response from the bank that the position on my application remained unchanged, and since the amount of 2078.71 rubles was credited to the account, the total amount of the debt under the agreement is 4597.37 rubles. I also received another certificate No. 3586976-16, which indicates the amount of debt in the form of "the amount of interest on the overdue part of the principal debt" (clause 2.2 of the certificate) in the amount of 4955.39 rubles, which differs from the amount indicated in the letter. The operator of the Customer Service Center No. 3346 Tatyana confirmed the presence of the amount of the debt under the contract in the amount of 4955.39 rubles, however, to clarify the situation with the changing amounts and justify these changes or provide a more competent employee to clarify and resolve the situation, the operator of the Customer Service Center No. 3346 Tatyana refused, offering I should contact the office of the NB "Trust".
On August 31, 2016, I submitted an application with a request to provide me with the exact and reasonable amount of expenses actually incurred by the bank, the terms and procedure for payment on the basis of Article 406 of the Civil Code of the Russian Federation. However, in the response from the bank dated September 06, 2016, no calculations were given.
We need expert advice and representation in court. What can be done here in terms of terminating the contract, and is it possible to win back anything from the bank (commission, insurance, illegal use of other people's funds, sufficiency for early repayment of the payment of 75,000, the legality of receiving the amount through the FSSP, etc.
Sincerely!
Chernov V.S.
26.1. Ignore it anyway limitation period missed by the bank, if they go to court, it will be enough to declare the deadline missed in court
Did the answer help you? Not really
26.2. first you need to figure out how this situation arose: 1) The debt was formed from the interest on your loan 2) The debt was formed as a result of the actions of fraudsters
The first thing to do in such a situation is to contact the bank and find out exactly how the debt was formed.
if 1) option, then require full details on months, days, hours and minutes if necessary, but as a result you should find out about every penny that was added to the original amount of debt. As a result of this, you should find out:
How much did you not pay in the first place?
What interest and penalties were added to the original amount over the past time. Practice shows that such situations most often end up with the client still having to pay the entire amount of the debt with fines, interest and penalties.
If option 2), then all you have to do in such a situation is to contact law enforcement agencies with an appropriate statement.
Did the answer help you? Not really
27. In June 2015, I applied to Trust Bank for consumer credit, a bank employee said that for a better reputation in the bank you need to have free map bank, put 1000 rubles there, and the next day you can withdraw them. Allegedly, the bank more often approves. I was issued this supposedly free card, but I was denied a loan, and I completely forgot about the card. In December 2016, I receive an SMS about a debt from this bank. It turns out for the annual maintenance of 600 rubles. It turns out that the bank employees deceived me in advance without agreeing on the terms of service? For 1.5 years, there was no more card transaction, for which the bank requires money, for what kind of service? I contacted the bank branch and wrote a statement that I did not agree with the accrual of annual maintenance and fines. Why did the bank send SMS about the debt only half a year later? The bank responded to the statement that it was necessary to pay for the annual service, period. I will write to them again. What articles in the law should I refer to? Help me please. I am unemployed, now I am in a position, they call from 7 am to night 100 times.
27.1. When issuing the card, you signed an agreement, which, for sure, indicates the cost of annual maintenance, payment terms and, accordingly, penalties. I agree that most likely this card was imposed on you, but by signing an application for issuing a card and an agreement, you accepted the terms of the bank. And the fact of imposition in this case cannot be proved. Therefore, I recommend paying off the debt and closing the card in order to avoid further fines.
Did the answer help you? Not really
And in our city and region, the offices of the Trust were closed, we had to travel 200 kilometers. What is it connected with?
The mother came in all worried that the Trust was closing its office, and she had a deposit there. Cries that she will lose him. What to do? Take it at a run, let the interest be lost, so at least take your money?
Which city? I didn’t pick up mine, I wrote a statement at the office, they said that after the deposit was closed, it would be transferred to the bank that I indicated in the statement. I advise you and your mother to go to the department or at least call the hotline to find out everything before panicking. You can also use internet banking.
Mirniy, in many areas the Trust closed its branches. Due to the fact that the bank is being reorganized, Otkritie took it under its guardianship. Now the banks seem to be uniting and the service will be through the cash desk of Otkritie Bank. You can also use Trust Online, very convenient and fast, by the way, but first you need to connect it in the office.
Yulianna, so now it is already one bank or are there two different ones? It's just not clear at all and no one really explained it. I wanted to go to the department and find out all the details, but it is already closed ((And to go 200 km to another department, I also don’t want to waste my time and then still not get answers to my questions.
Zadorozniy, these are still two different banks. Just Opening is a bank sanatorium. Since 2015, Trust Bank has been part of the Otkritie Bank group. It's not the only bank there. At one time, they picked up other banks there for themselves.
News in the media mass media about what another bank revoked license, became regular. Losing licenses not only small financial organizations, but also large banking structures.
As a result, this led to the fact that the assets of Menatep St. Petersburg were merged with the receivers. The result of the merger in 2005 was the National Bank Trust. The problems with the bank began in 2014. In December, he announced that rates were going up on all deposits. Not many people took this as a signal of the beginning of difficulties.
But on December 17, 2014, the banking organization announced that those who want to withdraw currency need to order it in advance. On December 22, news appears that the bank's rating has been downgraded due to lack of core capital. Today, many citizens, especially Trust depositors, are worried about the situation with the bank.
According to the latest news, the Trust will start working as a fund of non-core assets already in 2018, in April. The volume of these assets has not yet been established. It is known that they will be formed according to the branch principle. The fund must operate with direct investment for at least three years. In this case, the Central Bank will be its owner.
The Central Bank decided to make the Trust a fund for draining non-core debts, it will take problem assets from banks according to the list. As soon as the bank of bad debts is created on the basis of the Trust bank, it will not be able to continue its work.
The credit institution will become a direct investment fund. It will have to take all problem assets from a number of banks. First of all, it will be Promsvyazbank, then Avtovazbank and Rost Bank. This will include assets after the merger of Otkritie and Binbank.
After the asset transfer procedure, the financial institution will be credited by the Central Bank. Then, according to the plan, large-scale work on the return of debts should begin. In total, the Central Bank plans to achieve a return of more than 60% of the invested funds.
Already in the second quarter of 2018, the bank is scheduled to start working with bad debts. But the deputy chairman of the Central Bank did not exactly answer the media about how it is planned to return 60% of the funds.
The approved action plan of the Central Bank in relation to Trust Bank is aimed at preventing the bankruptcy procedure of a financial organization. At the same time, measures are being taken to improve Rost Bank JSC. New sanation schemes involve the participation of the Central Bank as an investor.
As of July 1, 2017, the Trust had obligations under two agreements. The money was provided by the Deposit Insurance Agency. One loan is 28 billion rubles, the second - 100 billion. All funds were provided as part of the rehabilitation.
The involvement of the Banking Sector Consolidation Fund for the financial recovery of the two above-mentioned banks will speed up the process of merging Binbank and FC Otkritie, which was announced back in February 2018. This merging process can take nine to twelve months. At the same time, Binbank will lose its brand.
Investors are primarily interested in the latest news, how the license was taken away from Trust Bank. National Bank Trust has always been considered a large financial institution with many branches.
Since 2015, the Trust and Otkrytie began to exist together. The Trust represented one of the most powerful credit organizations in the banking business. He focuses on working with small and medium-sized businesses, private clients. In terms of its savings, it ranks 26th among Russian banks.
At the moment, the bank's license has not been revoked, it operates as before. But there are accusations against the Trust that it intentionally withdraws monetary assets. This may be due to the fact that the bank was investing in projects that actually did not bring any profit.
A crisis banking system hits depositors the hardest. The Central Bank reassures citizens who have opened deposits in Trust Bank. He says that the reorganization of a credit institution does not mean its closure.
But no one denies the problems of the bank:
The difficult situation in the bank lasted for several years. But at first they could keep afloat at the expense of the contributions of the population. But in the past few years, people have become less likely to leave money in banks. And this applies not only to the Trust, but also to all Russian credit institutions.
Panic among savers who are trying ahead of time withdraw their deposits, worsens the position of the bank.
Bank customers should remember that all deposits up to 700 thousand are insured. This means that even if the reorganization does not help, and the bank will be forced to revoke its license, all funds will be returned to depositors.
Since 1995, Trust Bank, with the support of Gazprom, has been a leader in banking business. He actively increased his capital. But in 2010, the Trust begins to throw off non-core assets, branches in the regions are closed, and the staff is reduced. The reputation of the organization begins to go down rapidly, leading managers go to other banks.
The reasons for the problems are as follows:
In 2014, the Trust announced that it was increasing interest on deposits. This was a tempting offer, as it is rare for banks to take such action. But soon there was information that the bank was not able to pay money to depositors.
The activities have shown results in 2015. The minus capital of the company decreased by 6 billion. A new influx of customers has appeared both among individuals and legal entities.
Thus, the license from Trust Bank has not been taken away, but according to the plans of the Central Bank, it will no longer exist as a credit structure.
Banks are increasingly faced with situations where people, for one reason or another, cannot repay a loan on time. And Trust Bank is no exception. First, let's remember what cards the bank provides:
This is an agreement between the two parties - between the client and the bank, which is supported by voluntary legal relations. When a contract is concluded, both parties are obliged to comply with all the rules and regulations prescribed in it. The main rule is that the bank agrees to provide a loan to the client, and he, in turn, undertakes to return the loan funds to the bank on time with interest paid for the use of bank money.
Everything seems to be clear and understandable, no additional questions arise. But life is unpredictable. In the case when force majeure occurs, and the borrower can no longer fully return the loan money, the question arises: how can you not pay the loan to Trust Bank? And if so, what will it be? It's hard to find a definitive answer. Let's figure it out in order.
At the moment, the bank provides for use only debit cards, and in Ukraine - all three species. The repayment period of the credit rate varies from 30 to 55 days, depending on the conditions of the card you are using. If you did not have time to pay during this period, then a refund bank money occurs in part along with a percentage for their use.
At the same time, everyone knows that four years ago there were problems in the Trust, due to which the bank reduced the amount of banking products. But after some time, the situation in the bank has recovered, and customers can continue to repay their loans. If, after urgent calls from the teller, the client does not return the bank money, then the Trust turns to collectors.
Collectors act as follows: they declare that after the “fall” of the bank they bought your debt from it, so now they need to pay it back. Be careful, it's illegal! The client is obliged to return the debt to the one from whom he took it. Don't fall for clever tricks. In addition, it would not hurt to warn your relatives and loved ones about competent behavior in such situations.
The loan, of course, you need to pay, if you have the opportunity. But in reality, the bank sues the client in order to oblige to pay only for a large loan. Since most loans are small and medium-sized amounts, in fact such situations are very rare.
If the return of bank money is not received for some reason, then get ready for the fact that there will be strong psychological pressure not only on you, but also on your relatives. If for the sake of paying off a loan you give the last penny and expect that the bank will go towards, it is not so. Although the situation may be different. What is meant?
The court is far from always completely on the side of the bank, so let's consider the most common cases of how cases unfold in the courts:
Case 1. It is possible to negotiate with the bank. Very often things unfold like this.
Case 2: Seek help from a good lawyer. It often happens that the bank overstates interest rate and charges much more than what was indicated in the contract, especially for credit limits. You can appeal in court by the fact that the borrower has incompetent parents, minor children, persons in care.
No one will be involved in the recalculation of amounts in court, therefore the only salvation for the illegal accrual of fines is the independent calculation by the client of all fines and interest. Often and densely it turns out that the bank overstates the amount. However, the client should not forget that the services of a lawyer in such cases are not cheap, so it makes sense to contact them only if the amount of debt is large.
Situation 3. Fight on your own. The client can request from the bank a statement of movement on the account. And if the amount of fines is higher than half of the loan, then these actions are illegal. In addition, if the bank requires money much more than the losses that it suffered due to the late payment of the loan, then these figures can be appealed and reduced. There are times when the court is willing to halve the amount owed if the client's income is too low to pay the full amount.
Thus, if you already decide to apply to the bank for credit money, then be prepared for the fact that the overpayment will be rather big. And if you are not sure about the stability of earnings, then it is better not to mess with banks. In any case, everything must be done according to the law.
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Hundreds of people came to the bank "Trust" and did not find it on the spot. Learned what's going on
Bank "Trust" has been on the reorganization of the bank "Otkritie" for more than a year, and it is gradually merging into the financial group "Otkritie". And this process implies some changes in the work of Trust Bank, which the bank's customers did not like. Just imagine - you come to a bank called "Trust" and instead of the corresponding sign you see the name "Bank" Opening "?
On May 30, a whole bunch of comments appeared on the BANKIREVIEW.RU website from users who, in dismay, tried to find out how to live on. "What about the bank?" - that was the most popular question.
We decided to find out directly from the sanatorium - Otkritie Bank - what is happening and what actions clients should take or not take.
First, let's answer the most pressing question - what's going on?
The bank "Otkritie" explained to us that despite the reorganization of the bank's office, all obligations of the "Trust" remain valid.
You can get your money in a number of ways:
Through the cash desk of the Otkritie Bank branch;
By transferring to your account in a third-party bank through the TRUST ONLINE system (the bank promised not to charge a commission for this operation);
Using the card at ATMs of TRUST Bank or Otkritie Bank;
The press service of Otkritie told us that if the client wants to continue serving at Trust Bank, then he can continue to be served in the TRUST ONLINE system to perform operations on accounts and deposits at a convenient time, including closing accounts / deposits and transfer of funds to your own account in a third-party bank without commission.
“If you do not plan to continue to be served at the bank, we recommend withdrawing funds and closing the account, or transferring the balance of funds to an account in another bank (you can transfer funds from an account / deposit both at the bank office and through the „TRUST ONLINE “),” the press service said.
If your deposit ends after the office closes, and you do not plan to use the TRUST ONLINE system, the press service recommends contacting the bank's office before it closes and submitting an application for closing an account/deposit and transferring funds on a future date (postponed date). Transfer of funds to an account in a third-party bank upon application will be made without commission.
Another writes that he recently opened the “Own People” deposit in Trust and is now worried about interest. According to a representative of Otkritie Bank, the interest will remain and the entire amount of the deposit will be credited to the account specified in the agreement.
In the future, it will be possible to receive your funds through the cash desk of the Otkritie bank office or using a card at the ATMs of the TRUST or Otkritie banks.
Despite the fact that, in fact, nothing threatens the funds of Trust Bank clients - they remain on the account - access to them has become much more complicated. Moreover, some bank branches are not re-registered as "Opening", but are completely closed.
I do not blame anyone, I took it, I agreed with the onerous conditions, but still. Performance list sent only in March 2017 to the bailiffs, and since May of the same year, the accounting department began to withhold. Now about the banking system. It is not profitable for them that you pay on time, in fact, to all banks. But Bank Trust outdid everyone. The fact that branches have been closed and are switching back and forth is one raspberry.
Now the most interesting. People who are not legally trained will not know, but now you know everything. When the court is with the Trust, file a counterclaim to terminate the contract. Because given bank when filing a lawsuit, it collects part of the accumulated amount, and does not terminate the contract, as more serious banks do. Therefore, the interest continues to drip. Next, I pay through the bailiffs, and the debt is growing very interesting. That is, you will pay all your life. Interest will go to infinity. And what about bailiffs? They received a document, they collect, another will come, they will continue to collect. Work is like that. But when the bank began to claim that allegedly enforcement case money was not received for a year and the interest was dripping, I was generally shocked.
All the documents are on hand, your insurances, from which I wrote a refusal, and this document is still there, although you took money from credit + 990r from the same money for allegedly maintaining an account - which is illegal. I hope that representatives of your bank will read this letter, and I even know what they will answer. Contact the office. It is better to contact your management ... Therefore, thank you for your attention.
The crisis of the banking system, which is a quite expected consequence of the economic crisis in Russia, came much earlier than it was predicted financial analysts. Failed to complete the input Central Bank anti-crisis measures the country's 27th largest bank in terms of assets is the national investment bank"Trust". What will happen to this organization in the future and what can its contributors expect? To the question “Is it worth it to immediately withdraw money from there?” you need to answer in advance, because even one ordinary resident of our country who has contacted a seemingly reliable bank like Trust is unlikely to want to repeat the story with the Narodny Kredit bank.
