PAYMENT WITH A BANK CARD
To select payment for goods using a bank card on the corresponding page of the site, you must click the "Payment by bank card" button.
VISA International
MasterCard World Wide
Descriptionprocesstransmissiondata
To pay for the purchase, you will be redirected to the payment gateway of PJSC "Sberbank of Russia" to enter your card details. Please prepare your plastic card in advance. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.
If your bank supports the technology of secure online payments Verified By Visa or MasterCard Secure Code, you may also need to enter a special password to make a payment. You can check the methods and the possibility of obtaining passwords for making Internet payments at the bank that issued the card.
This site supports 256-bit encryption. The confidentiality of the reported personal information is provided by PJSC "Sberbank of Russia". The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Making payments for bank cards carried out in strict accordance with the requirements of payment Visa systems Int. and MasterCard Europe Sprl.
Description of the payment process
When choosing a form of payment using plastic card payment for the order is made immediately after its registration. After completing the order in our store, you will have to click on the "Payment by bank card" button, while the system will switch you to the authorization server page, where you will be asked to enter the plastic card details, initiate its authorization, and then return to our store with the button "Return to the store." After you return to our store, the system will notify you of the authorization results. If authorization is confirmed, your order will be automatically executed in accordance with the conditions you specified. In case of refusal to authorize the card, you can repeat the payment procedure.
When canceling an order
When canceling items from a paid order (or when canceling an entire order), you can order another product for this amount, or return the entire amount to the card by writing an e-mail in advance.
DELIVERY
Delivery is made on the 1-2nd day from the moment the money is credited to our account. Goods are delivered on working days from 10-00 to 18-00. Upon receipt of the goods from the representative legal entity there must be a power of attorney with a seal from the paying company or the seal itself.
To receive the goods, private buyers must present a receipt with a Sberbank stamp of payment or a cardholder's passport if payment was made by bank card.
WARRANTY
Warranty maintenance of the equipment during the entire warranty period is carried out by authorized service centers of the respective manufacturers. You can find the addresses of service centers on the corresponding page of our website. A prerequisite for performing warranty repairs is the availability of a warranty card, in which the columns with the name of the product, warranty period, date of sale and serial number of the device must be filled in.
Payment by bank cards is carried out after checking the order by the manager of the online store.
Payment by VISA bank cards
All types of VISA payment cards are accepted for payment, except for Visa Electron. In most cases, the Visa Electron card is not applicable for payment via the Internet, with the exception of cards issued by individual banks. You need to find out about the possibility of paying with a Visa Electron card from the issuing bank of your card.
Payment by MasterCard credit cards
All types of MasterCard are accepted for payment on the site.
What you need to know:
1
. your number credit card;
2
. expiration date of your credit card, month/year;
3
. CVV code for Visa cards/ CVC code for Master Card: 3 last figures on the signature strip on the back of the card.
If there is no CVC / CVV code on your card, then the card may not be suitable for CNP transactions (i.e. such transactions in which the card itself is not present, but its details are used), and you should contact the bank for detailed information.
PAYMENT FOR ORDERS THROUGH SBERBANK
Payment for orders through SBERBANK is carried out after checking the order by the manager of the online store. To pay for an order, you need to print a payment receipt from the store's website. We warn you that SBERBANK charges a commission for the payment service.
PAYMENT OF ORDERS BY BANK CARDS OF SBERBANK
How to pay by credit card.
Click on the "Go to website" button payment system SBERBANK" you will be redirected to the payment gateway of PJSC "Sberbank of Russia", where you can specify the details of your bank card *. Connection to the payment gateway and transfer of your plastic card parameters is carried out in a secure mode using 128-bit SSL encryption protocol.
If the Bank-Issuer of your plastic card supports the technology of secure online payments Verified By VISA or MasterCard SecureCode, be prepared to provide a special password required for successful payment. You can check the methods and the possibility of obtaining a password for making an Internet payment at the bank that issued your card.
When choosing the form of payment using a bank card, the payment for the order is made immediately after confirmation by the manager. After confirmation of the order by the manager, you will need to go to your personal account of your order (using the 20-digit unique order number received during checkout) and click on the "Pay by bank card" button, while the system will transfer you to the page of the Sberbank authorization server, where you you will be asked to enter your plastic card details, initiate its authorization, after which you can return to our store by clicking on the "Return to store" button. After returning to our store, the system will notify you of the authorization results.
Until a successful payment confirmation is received, your order will be on hold, after five days of waiting for payment to be received, the order will be automatically canceled. After successful confirmation of the payment, your order will be transferred to the mode of delivery to the specified address. In case of refusal to authorize the card, you can repeat the payment procedure.
Sberbank allocates 20 minutes for making a payment, so please prepare your plastic card in advance. If you do not have enough time allocated for payment or in case of refusal to authorize the card, you can repeat the payment procedure.
*Confidentiality of the reported personal information is provided by Sberbank of Russia PJSC. The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of Visa Int payment systems. and MasterCard Europe Sprl.
Order cancellation
When removing goods from a paid order or canceling an entire order, you can order another product for the same amount, or fully return the entire amount to the card with the help of your manager.
Delivery and issuance of an order paid by a plastic card.
Delivery or delivery at self-delivery of goods paid for by a plastic card is carried out from the day the money is credited to our account.
To receive the goods, private buyers must present the passport of the owner of the plastic card used to pay for the order.
A representative of a legal entity must have a power of attorney with a seal from the paying company or the seal itself.
Payment is made in rubles at the exchange rate on the site site at the time of payment!
Payment for the tour is made in the amount of 100% within a day after the confirmation of the tour.
Payment is possible only by card issued in the bank of the Russian Federation!
These restrictions are in place for security reasons.
To make a payment, you will need to go to the Personal Account section and click on the "Pay" button.
In the window that opens, select the payment method "Bank card" and click the "Proceed to payment" button.
Payment process
To make a payment, you need to enter the following data on the payment page:
Enter the sixteen-digit card number without spaces, indicated on the front of the card.
The client must enter his first and last name in Latin letters. The input must exactly match the string embossed on the card.
Example: VASILY PUPKIN
The customer must choose the expiration date for their card. Month digits first, then year 4 digits.
The client must enter the control code located on the back of the card. The code consists of 3 digits. The client should not try to enter his PIN.
Example: 123
To pay for the tour, you will be redirected to the payment gateway of Sberbank of Russia OJSC to enter your card details. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.
In some cases, the bank processing the payment may ask the cardholder for a "banking authorization code".
Processing is carried out using systems that provide additional security for electronic transfer transactions Money. Depending on the bank that issued the card, the authorization code can be sent as a message to the cardholder's phone number, or it can be found by printing a check at an ATM.
More details for bank cards:
Sberbank
Sberbank of Russia supports 3D Secure technology, so online payments using a bank card are possible only after receiving a one-time password.
Obtaining one-time passwords is carried out free of charge at ATMs or self-service devices of the bank (Menu "Non-cash transactions and payments" - "One-time passwords"). Upon successful completion of the operation, you will receive a check with 10 one-time passwords. A one-time password consists of 8 characters, including numbers and letters of the Latin alphabet, and is intended for one operation.
The confidentiality of the reported personal information is provided by Sberbank of Russia OJSC. The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of Visa Int payment systems. and MasterCard Europe Sprl.
Please note that the requirements for storing one-time passwords are similar to those for storing pin codes. In accordance with the terms of use of the card, the holder is responsible for transactions made using one-time passwords.
In case of loss of the receipt with passwords or use of all passwords from the receipt, you need to obtain new check with one-time passwords. After receiving a new receipt, it is impossible to use the passwords from the old receipt.
Alfa Bank
Making transactions with your Alfa-Bank card using 3-d Secure technology is possible if you have activated the Alfa-Chek or Alfa-Click service.
If you have activated the Alfa-Chek service, the one-time password will be sent to the phone number to which the Alfa-Chek service is connected. If Alfa-Chek is not connected, the one-time password will be sent to the phone number to which Alfa-Click Internet Banking is connected (the service is provided free of charge).
Raiffeisenbank
Verified by Visa - new service, which allows you to make purchases on the Internet in real time, providing additional security for transactions.
Using a simple verification process, Verified by Visa validates your identity at the time of purchase at participating online merchants. To do this, the client uses his Visa card.
Verified by Visa is easy to use. The client registers the card only once and receives his password. Then, when you make purchases at participating online stores, the Verified By Visa dialog box automatically appears. The client needs to enter his password and confirm his operation (click "Confirm"). The customer's identity will be verified and the purchase will be completed in a secure manner.
The service is provided free of charge. Connection to the service is initiated automatically when making a purchase in the online store. Not all online stores support the VbV service.
The client can independently perform 3 operations:
The sequence of client actions to connect to the VbV service:
4. The client enters his personal data:
a. Name (as on the map). The client must enter his first and last name in Latin letters in upper case. The input must exactly match the string embossed on the card. Example: VASILY PUPKIN
b. Card control code. The customer must enter the verification code (CVV2) located on the back of the card. The code consists of 3 digits. The client should not try to enter his PIN. Example: 123
c. Validity. The customer must enter the expiration date of their card. First enter the 2 digits of the month, then the 4 digits of the year. There should be no gaps between the month and the year. The date is entered in one continuous line. Example: 022010. (February 2010)
d. Date of issue of the document. The client must enter the date of issue of his civil document. It is necessary to enter the data of the document that the client indicated in the application for obtaining a card (opening an account). If the client's document was changed after receiving the card (new passport, new residence permit) and the client did not notify the Bank about it, the date of issue of the old document must be entered. First enter the 2 digits of the day in the month, then the 2 digits of the month in the year, then the 4 digits of the year. There should be no gaps between the day, month and year. The date is entered in one continuous line. Example: 29022001. (February 29, 2001). Be sure to enter the date of issue of the document that the client indicated in the application for a card.
5. The client presses the "Activate" button.
6. If all the data has been entered correctly, the client is asked to choose a VbV password and a personal message.
The password will be used by the client in the future when making purchases in online stores that support VbV technology. A personal message will be shown to the customer every time he makes a purchase in VbV Online Stores.
The sequence of actions of a registered client when making a purchase in an online store that supports the VbV service:
3. If the client is registered in the VbV system, he is prompted to enter his VbV password received at the time of registration.
4. The client checks his personal message (specified during registration), enters his VbV password and presses the "Confirm" button. If the password was entered correctly, the operation is completed in secure mode.
5. If the password was entered incorrectly, the client is asked to re-enter the password.
6. If the client entered the password incorrectly 3 times, the card is blocked for VbV transactions and the client needs to contact the Bank to cancel the blocking.
The sequence of client actions to reset a forgotten password:
1. The client can independently reset the forgotten password by clicking on the link on the password entry page.
2. To reset the password, the client must enter their personal data. The format and composition of the data is described in the procedure for registering a new client (see above).
3. If the customer's details have been entered correctly, he is prompted to enter a new VbV password.
Refunds
If there is a need for a refund, the company initiates the refund process after agreement with the customer. After initialization, the refund process may take up to 2-4 weeks according to the rules of the payment system. Refunds are made to the same card with which the payment was made.
ATTENTION! Since 01.03.2019 on 31.03.2019 for ALL agencies (Azerbaijan) a maximum discount of 9 % !
FROM 01.04.2019 the discount for agencies is set individually based on the results of sales and payments for the 1st quarter (from 01/01/2019 to 03/31/2019)!
The tour operator's discount system applies to the implementation of package tours in all directions and programs for booking from 03/01/2019 to 12/31/2019.
The initial discount (quarterly) is set based on the calculation of the number of tourists or the sum of all payments for the previous quarter according to the table below.
Reporting periods (2019)
| Number of tourists or the sum of all payments in USD (USD): | Agent's commission |
| from 1 tourist, from 1 USD | 6,5% |
| from 4 tourists, from 2 400 USD | 7% |
| from 6 tourists, from 3 600 USD | 7,5% |
| from 8 tourists, from 4 800 USD | 8% |
| from 12 tourists, from 7 800 USD | 8,5% |
| from 16 tourists, from 9 600 USD | 9% |
Archive:
Discounts for agencies for the season - 2017 - 2018
Below is the discount system for the 2017-18 season
The new system of agency remuneration of the tour operator applies to the sale of tour packages in all directions and programs offered for sale during the period from 04/01/2017 to 03/31/2018 of the year.
The increase in the tour operator's agency fee during the new season will be determined by the number of paid tourists for the period from 04/01/2017 to 03/31/2018 of the year. Children under 2 years of age do not participate in the calculation of the total number of tourists, as well as tourists who have used only air travel, without staying at a hotel.
The increase in the agency fee is carried out automatically on the next day, after the agency reaches the sales volume corresponding to the next level according to the table.
When booking the tour for the first time, the discount will be 10%.Best regards, Your "PEGAS Touristik"
Sales & Smiles - Bonus program for travel agencies and agency managers. Any employee of a travel agency booking a tour can become a member of the Sales & Smiles bonus program and earn even more with PEGAS Touristik.
Bonuses Sales & Smiles Plus and Select, as well as Sales & Smiles Select and Agent are summed up.
The maximum amount of write-off of bonuses of all types per one application cannot exceed 10% of the cost of the tour.
Registration rules
For participation in bonus program it is enough to pass user identification.
In the future, to receive bonuses, focus on the Sales & Smiles icons in the tour search, and be sure to check the program conditions on this page.
Conditions of participation in the program Only managers (employees of only those agencies that have a valid contract with the tour operator) registered in the tour operator's booking system participate. When you receive a new login (transition to another agency), the bonus account remains with you. The program applies to tours with a full package of services. The program does not apply to group applications. Subagents do not participate in the Sales & Smiles bonus program. Only applications with full payment are considered in the program. Bonuses are credited automatically if all conditions of the program are met. The manager independently monitors the receipt of bonuses. If changes are made to the application that do not meet the conditions of the program (the terms of full payment have been changed, the hotel has been changed to a non-participating hotel, etc.), the application no longer participates in the program. Conditions for accrual of bonuses Sales & Smiles Within the next two days after the return of tourists, the manager receives the corresponding amount of bonuses on a personal bonus account. Bonuses are awarded for standard package tours. Bonuses are not awarded for services and products that do not imply a discount for the agency: surcharges for infants, fuel surcharges, visas, promotional tours, Ticket Only and Hotel Only tours, canceled applications, as well as individual tours. Conditions for retaining manager's bonuses The main condition for retaining bonuses is the presence of prepaid or fully paid applications by the manager for standard or individual outbound and domestic tours during the current month. Applications must be confirmed within the current month, and not earlier than three banking days before the end of the previous month. The date of the initial prepayment (50%) or the initial full payment (100%) must be within the current month. Ticket Only tours, promotional tours, canceled bookings, bookings for individual services do not count. Claims requiring payment must be paid in full within the reporting period in order for them to be counted towards retention of bonuses. Only those bonuses that were "accrued" to bonus accounts in the period before the beginning of the month, the sales of which will be taken into account, are burned. Example: according to the results of February, in the absence of sales, the manager loses bonuses accrued before January 31. The manager's accruals that became "active" during the reporting month, as well as all "expected" accruals, do not expire. Bonus redemption rules Agency managers can use Sales & Smiles bonuses at their own discretion: to pay for any tours, both their own (including promotional tours) and their clients. Bonuses are not accepted towards payment of royalties, fpr. Bonuses can be written off from the moment they are activated. Payment with bonuses is possible only in the currency of the tour without the possibility of conversion. Up to 50% of the cost of the promotional tour can be withdrawn by any accrued Sales & Smiles bonuses. When changing jobs, the travel agency manager is required to indicate his personal bonus account when passing identification in the new travel agency. Otherwise, if a new bonus account has been created, the bonuses on the old bonus account burn out. If there are no sales (booked and prepaid for 50% or fully paid applications) under the manager's login within a month, the bonuses are burned from the manager's bonus account. With the exception of bonus accounts that are not linked to any agency user. Bonuses can be written off on applications paid for at least 90%. Bonuses can be written off for applications, before the departure of which at the time of debiting there are 8 or more days left. Example: Tour departure on 28.01. Tour paid for 90% 20.01. There are 8 days left before departure. Bonus payments are possible. Bonuses cannot be redeemed for Hotel Only, FIT and Ticket Only tours, as well as domestic tourism tours. When an application is canceled at the initiative of the agency, bonus write-offs are not returned to the bonus account. When the cost of the application decreases, the refund is made primarily at the expense of the debited bonuses.
Instructions for writing off Sales & Smiles bonuses in your personal account
Instructions for writing off bonuses: Log in Personal Area under your username and password. Step 1 Select an application, click "Pay" - "Proceed to payment". In "Methods of payment" select the payment method "Bonuses", click "Pay". On the "Write off bonuses" page, select the "Managers' bonuses" tab, check the box to write off Sales & Smiles Basic or Sales & Smiles Plus. Enter the desired amount to be deducted in the "Amount to be debited" field. Click Write Off. The amount of the maximum possible withdrawal on the application for each type of bonus is displayed as a hint in the column "Maximum to be withdrawn", it is 10% of the amount payable on the application. If you enter an amount that exceeds the maximum amount that can be withdrawn, the system will display the message “Insufficient bonuses”. To view the balance of Sales & Smiles bonuses in your Personal Account, go to the "Sales & Smiles Bonuses" tab - Current balance: View balance
About company
Pegas Touristik is one of the recognized leaders Russian market travel and tourism. In 2011 the company celebrated the seventeenth anniversary of its activity in the Russian market.
The motto: “The guest comes first” has remained unchanged since the opening of the tour operator.
Countries
The company offers tours to the following destinations: Thailand, Turkey, Egypt, Greece, Spain, Vietnam, China, India, Indonesia, Mexico, Dominican Republic, Cuba, Kenya, UAE, Israel, Andorra, Jordan, Morocco, Maldives, Mauritius.
Payment Methods
Accepted for payment:
Have with you:
Payment is accepted in rubles at the exchange rate on the day of payment of the application, at the internal rate of the company.
On the PEGAS Retail website, the Personal Account section:
2. Payment by plastic card Visa/Mastercard
Payment is possible only by card issued in the bank of the Russian Federation!
Step 1. Go to the section Personal account and click on the link "Payment by payment card".
Step 2 Next, a window will open for entering your plastic card data. The transfer of this information is carried out in compliance with all necessary security measures. The data will be sent only to the Bank's authorization server via a secure channel (SSL 3.0 protocol). Information is transmitted in encrypted form and is stored only on a specialized server of the payment system.
Step 3 Enter your plastic card number, card expiration date, verification number (CVV2, CVC2), anti-spam code.
Refunds.
If there is a need for a refund, the company initiates the refund process after agreement with the customer. After initialization, the refund process may take up to 2-4 weeks according to the rules of the payment system. Refunds are made to the same card with which the payment was made.
3. At the box office of Euroset stores
Accepted for payment:
The Euroset company charges a commission for making a payment in the amount of 1% over the transfer amount.
Step by step payment instructions:
Step 1.
Step 2 Enter YOUR APPLICATION NUMBER and PASSPORT NUMBER of one of the tourists - press "ENTER";
Step 3 On the left side of the screen, the active inscription "Payment in the Euroset salon" is displayed:
Step 5 Contact any Euroset communication salon
Step 6 Inform the Euroset employee that you want to pay for the Pegasus tour (the article in the Pegasus - Payments system) exceeds 15,000 rubles.
Step 7 Present the passport of the Russian Federation of the person paying for the tour and the information sheet.
Step 8 Make a full payment for the tour in rubles
4. Through the systemCONTACT
Accepted for payment:
Only full payment for the reservation is possible!
The payment system charges a commission for making a payment in the amount of 1% in excess of the transfer amount.
Step by step payment instructions:
Step 1. On the PEGAS Retail website, go to the Personal Account section
Step 2 Enter YOUR APPLICATION NUMBER and PASSPORT NUMBER of one of the tourists - press "ENTER";
Step 3 The active inscription "Payment by receipt" is displayed on the left side of the screen;
Step 4 Fill in the details of the payer, select in the field "Information about the bank" - "Contact" and click on the button "Issue a receipt";
Step 5 At the point of payment, inform the cashier-operator that you need to make a payment by system CONTACT to Pegas Retail LLC, provide an identity card and a receipt;
Step 6 Pay and receive a payment receipt.
The receipt is only valid on the day of issue!
5. Through the post office "Post of Russia"
Accepted for payment:
Only full payment for the reservation is possible!
This method of payment for tours is available for tours with a departure date no earlier than 4 days later.
Step by step payment instructions:
Step 1. On the PEGAS Retail website, go to the Personal Account section
Step 2 Enter YOUR APPLICATION NUMBER and PASSPORT NUMBER of one of the tourists - press "ENTER";
Step 3 On the left side of the screen, the active inscription "Receipt for payment" is displayed
Step 4 The full name of the tour customer, the address of the tour customer, the reservation number and the amount payable are automatically transferred to the form. All other values you will need to fill in yourself!"First Name" and "Patronymic" are copied from the "Last Name" field, "Region/Province/Republic" and "City" are copied from the "Address" field. It is also necessary to fill in the "Index" field (putting down a symbol is not allowed in this case).
If there are empty fields, receipts are not generated!
Step 5 If all the fields are filled in correctly and the "Print" button is pressed, a window with a receipt will open:
Step 6 With this receipt, you can pay for your tour at any of the 42,000 Russian Post offices throughout the country!
6. PaymentPSB-Retail
This service is available to both cardholders and just account holders with Promsvyazbank.
Accepted for payment:
Only full payment for the reservation is possible!
Step by step payment instructions:
Step 1. Go to the Promsvyazbank website in the section Internet banking for individuals. Log in using your personal "client number" and password. If you do not have these data, please register.
Step 2 in the left menu, go to the "Operations" → "Payments" section.
Step 5 In the dialog box for performing the operation, fill in the first field "Source of funds" select your account, in the field "Reservation number" enter the reservation number.
Step 6 The "Code (INumber)" parameter is taken from the receipt. To issue a receipt, go to your Personal Account on our website, using the number of your application as a login and the number of a foreign passport (without a series) of one of the tourists as a password. Next, click on the link "Payment by receipt".
Step 7 To continue the operation in the window "Operation" click "Next"
To carry out any transaction through PSB-Retail, you will need one-time electronic keys, which are issued at the Promsvyazbank office.
7. Payment by bank transfer
You need:
In the subject line, indicate: "It is required to issue an invoice for payment for the order (your reservation number)". After receiving the letter, an invoice for payment will be sent to your email address.
