Find out the OSAGO company by a single agent.  e-OSAGO's

Find out the OSAGO company by a single agent. e-OSAGO's "single agent" has stopped working. Who can provide the service

Due to the fact that in a number of subjects Russian Federation there were problems associated with the availability of OSAGO policies, starting from August 2, 2016, the RAMI introduced the “Single Agent” system. The essence of this system is that any insurer that has a branch in the region included in the Single Agent system acts as an agent, and all other insurers act as principals (insurers on whose behalf OSAGO contracts are concluded). This system allows you to quickly conclude an OSAGO agreement even if there is a long queue at the insurer you have chosen, technical failures, etc. The choice of the insurer on behalf of which the OSAGO agreement will be concluded within the framework of the "Single Agent" system is made randomly according to the passport number vehicle(PTS), in respect of which the OSAGO agreement is concluded. At every moment in time for one TCP number a specific insurer is assigned, regardless of which office or which insurer the insured contacts to conclude an agreement within the framework of the “Single Agent” system.

The list of regions of operation of the "Single Agent" system is given.

All RAMI members, without exception, participate in the "Single Agent" system.

Also, car owners still have the opportunity to conclude an OSAGO agreement directly with an insurer that carries out this species insurance in the territory of the corresponding subject of the Russian Federation.

Information about the addresses of points of sale of OSAGO policies through the system " single agent» .

  • I applied to the office of the insurer in the region included in the list of regions of operation of the Single Agent system, while the insurer does not offer to conclude an OSAGO agreement with me within the framework of the Single Agent system. This is fine?

Not all separate subdivisions of the insurer are empowered to conclude OSAGO agreements within the framework of the "Single Agent" system. List of subdivisions of insurers operating within the framework of the "Single Agent" system, .

  • I turned to the office of SPAO "RESO-Garantiya", and they sold me the policy of SPAO "Ingosstrakh" there. At the same time, in the upper left corner of the policy form there is a stamp of SPAO "Ingosstrakh", and in the seal of the insurer in the lower right corner it is indicated SPAO "RESO-Garantia". What it is?

This is exactly what an OSAGO agreement concluded within the framework of the “Single Agent” system looks like. The stamp in the upper left corner is the insurer on behalf of which the OSAGO agreement is concluded, the seal and signature below is the insurer who concludes the agreement with you on behalf of the first insurer. The contract is concluded ONLY on the form of the OSAGO policy, thus, all signs of protection of the form of the policy must be.

  • I previously concluded an OSAGO agreement within the Single Agent system, and now, when I contacted the same office of the insurer to make changes, I was told that I need to contact the insurer on whose behalf the OSAGO agreement was concluded. There is no such insurer in my region. What should I do?

Participation of the insurer, on behalf of which the MTPL agreement was concluded with you, in the Single Agent system may be suspended or terminated for various reasons. At the same time, your policy remains valid, but only the insurer on whose behalf such an agreement was concluded can make changes to it. Depending on the reasons for the suspension of participation in the "Single Agent" system, if the insurer on behalf of which the OSAGO contract was concluded, in accordance with the current legislation, has the right to make changes to previously concluded contracts, then such changes can be made by the insurer himself. As a rule, in such cases, the insurer, in whose office the OSAGO agreement was concluded, can assist in your interaction with the insurer, on behalf of which the OSAGO agreement was concluded.

  • I want to terminate the OSAGO agreement previously concluded within the framework of the “Single Agent” system in connection with the sale of a vehicle. I applied to another office of the same insurer where I purchased the policy, but they refuse to pay me the part of the insurance premium that falls on the unexpired term of the contract compulsory insurance or the unexpired period of seasonal use of the vehicle. I was informed that my completed application for early termination of the OSAGO agreement with the attached documents will be sent by mail to the head office of the insurer on behalf of which the OSAGO agreement was concluded with me, and he will already reimburse. When will I be paid?

In accordance with paragraph 1.16 of the OSAGO rules, part of the insurance premium is returned to the insured (his legal representatives, heirs) within 14 calendar days from the date the insurer receives the insured's application for early termination of the OSAGO agreement on one of the grounds provided for in paragraph 1.14 of the OSAGO Rules.

Thus, the payment of a part of the insurance premium attributable to the unexpired term of the compulsory insurance contract or the unexpired term of the seasonal use of the vehicle must be made within 14 days from the date of receipt by mail of the original application and the attached documents, by the insurer on behalf of which contract signed.

  • I purchased a vehicle and wanted to conclude an OSAGO agreement with respect to it within the framework of the Single Agent system, but they refused me, saying that the system already has a valid OSAGO agreement for this vehicle, and a new OSAGO agreement can be concluded only after the expiration expiration date of the old one. The previous owner informed me that he terminated his OSAGO agreement in relation to this vehicle. How can I conclude an OSAGO agreement for this vehicle?

Unfortunately, such a technological limitation does exist. In this case, you can conclude an OSAGO agreement in the form of an electronic document. Also, if the insurer whose office you contacted does not have the technological ability to conclude an agreement within the Single Agent system on behalf of another insurer, in any case, he is obliged to conclude an OSAGO agreement with you on his own behalf.

  • I have concluded an OSAGO agreement within the framework of the “Single Agent” system. The insurer, on behalf of which the MTPL agreement is concluded, has now had its license revoked or it has been declared bankrupt. Where can I apply for insurance compensation?

  • I have concluded an OSAGO agreement within the framework of the “Single Agent” system. The insurer, on behalf of which the OSAGO agreement was concluded with me, has now had its license revoked or it has been declared bankrupt. I was found to be at fault for the accident. Where can victims apply for insurance compensation?

The appeal is carried out in accordance with the current legislation.

It's no secret that recently the purchase of OSAGO was associated with a real test. The driver had to take a queue or sign up for a list and wait for several days. As a result of numerous complaints from the state, a single OSAGO agent was created. Unfortunately, not many vehicle owners know what it is and how to issue a mandatory protection form through a single agent.

A single agent of the PCA is special measure, which was introduced by the state, in order to establish a procedure for compulsory insurance. This program entered into force on August 02, 2016.

As a result, each insurance company is required to:

  • offer citizens to use insurance services from a single agent
  • arrange protection without imposed additional services

The list of insurance companies that work with a single agent is available at official portal RSA. In addition to the list of the company, on the site you can see the address of the insurer and contact number for communication. As for registration, a contract form is issued through a special program.

To date, about 69 companies have agreed to work under this program. financial institutions. Since the start of the program, about 260 thousand contracts have been purchased through a single agent.

How to issue OSAGO through a single agent

You can buy an OSAGO policy in any way convenient for you:

  • in the office
  • through the Internet

We will consider how to buy a protection form via the Internet later. First of all, we will tell you how to buy protection in person, at the office of an insurance company.

Office process:

Prepare documents You can buy protection only if you have a complete package of documents. The list is the same everywhere and contains:
  • the passport
  • car document
  • driver's license
  • diagnostic card

All of the above documents must be shown in original.

Contact the insurance The next step is to visit the insurer's office and announce that you want to buy a contract form through a single agent.
Get a quote Having received all the documents, the company's specialist will form a calculation and announce the final cost of protection, taking into account the earned discount. The insurer will also tell you from which company the contract form will be issued.

It is worth noting that the insurer is determined by the system, not by a specialist. At the same time, it is worth knowing that the system issues an insurer based on what numbers the TCP is counted on.

It turns out that wherever you go, everywhere you will be offered a policy from one company, as part of insurance through a single agent.

Wait until the policy is ready The procedure for issuing a policy takes about 30 minutes. During registration, the specialist will scan the PTS, your passport and upload them to the program.
Sign and pay The finished form of the contract will be printed on a colored form. All you have to do is to sign the form, application and receipts.

You can deposit funds in cash, or pay by card if this service is offered by the insurer.

Get a set of documents As a result, the client is left with:
  • OSAGO form from a specific company
  • cheque
  • regulations
  • europrotocol
  • memo from the Central Bank, in case of an accident

Pros and cons of registration of OSAGO through a single agent

Before using OSAGO registration through a single agent, you should study all the pros and cons.

  • it is possible to get OSAGO on letterhead if the insurer has run out of policies of his company
  • lack of additional services
  • You can sign a contract for any period
  • payout limits are the same
  • you can buy protection online
  • it is impossible to choose the insurer from which the contract form will be
  • to make changes, contact the office of the insurance company from which the contract was issued
  • the branch of the company may not be located on the territory of your location
  • the program does not work in all regions of the Russian Federation

Is it worth using a Single Agent?

Do I need to use the services of a single agent or is it more profitable to buy protection from the insurer whose office you contacted? This question arises for many drivers. In fact, whether to use it or not, each driver decides for himself.

However, experienced experts advise using it if:

  • The insurer refers to the fact that the forms in the company are over. As for the forms for a single agent, they are issued in large quantities, with a unique number, which is immediately registered on the single RSA portal
  • The insurer is trying to impose additional insurance, referring to the fact that the system otherwise will not miss the sale of the contract
  • There are no representative offices of insurance companies on the territory of registration. In this case, protection is purchased via the Internet.

Regions of a single agent OSAGO

Like any system, a single agent did not start immediately. Initially, the policy sales service worked only in 9 major cities. This was done in order to find out possible flaws. After the territory began to expand noticeably.

As of 2018, more than 39 regions participate in this program. Full list of all cities can be seen on the official RSA portal.

The main ones are:

  • Krasnodar and Stavropol Territories
  • Republic of Tatarstan
  • Saratov, Volgograd, Rostov, Murmansk and Chelyabinsk regions

After the introduction of insurance in these regions, sales statistics have improved significantly.

Buy OSAGO online - convenient order and price comparison

To save time, it is easier to order an OSAGO form via the Internet. Since not all drivers are familiar with the procedure e-insurance, we will consider step by step, not only how to do it, but also how to get an offer from several companies at once and compare prices.

How to order a policy and compare prices:

Use the calculator For convenience, we offer to get a calculation in a matter of minutes using a special calculator on our portal. All that is required is to provide the necessary data, such as:
  • make and model of the vehicle
  • year of issue
  • driver's age and experience
  • power
  • term of insurance
Get a quote Since each company has its own base rate, the prices for OSAGO will vary. It should be noted that insurers can work on any base rate, the size of which is from 3,432 to 4,118 rubles.
Make a choice and submit an application At this step, you need to choose the most attractive offer and send an application for registration. When applying, you must register on the official website of the insurer and fill out an electronic application form.

The application must indicate:

personal data

all vehicle features

term and period of insurance

driver data

diagnostic card number

All information should be entered correctly, since the mistake made can be corrected after payment of the contract only in the office.

Signing and payment The completed form will only need to be paid and signed. There is no need to be afraid of the signing procedure, because to confirm you just need to enter a secret combination of numbers in a special section, which will be sent to your mobile phone number.

In conclusion, it should be noted that a single agent was created to simplify the procedure for compulsory insurance. Now insurers are obliged to sell OSAGO not only from their own company, but also from other participants in the insurance market. You can also buy protection through the World Wide Web. All you need is to generate a calculation using our calculator, select the minimum cost and arrange insurance.

Video: OSAGO single agent: how it works

Offices of insurance companies on the map

The term for the sale of OSAGO through the "Single Agent" has been extended due to the fact that the system has shown its effectiveness.

As soon as the "Single Agent" (hereinafter referred to as EA) was launched in regions considered problematic in terms of MTPL acquisition, about 1,500,000 policies were purchased through the system. In particular, in 2017 alone, in which the final statistics on OSAGO sales have not yet been summed up, more than 900,000 policies were purchased.

The decision to extend the validity of the EA will be made at a meeting of the Presidium of the Russian Union of Motor Insurers (RSA). Igor Yurgens, President of the RAMI, spoke to the press, explaining what the union is guided by, putting to a vote the issue of extending the term of the EA.
The main reason is the efficiency of work in sales on "auto-citizenship" in regions that insurers call problematic for their commercial activities.

Jurgens stated that Insurance companies, first of all, they renew EA not for themselves, but for customers who are also comfortable that such a system exists. Policy buyers respond positively to EA's work. Therefore, if the presidium decides, EA will exist at least until the summer of 2018. Voting is set for December 12th.

Yurgens also said that insurance companies will suffer losses in the amount of about two tens of billion rubles in 2017. But this amount is not connected with the fact that insurers work in problem regions, but with scammers who have stepped up their activities. Unscrupulous auto lawyers and criminals are named the main problem of the auto insurance system.

The President of the PCA explained that in the aggregate across the country, insurance companies in the first half of 2017 collected funds from car owners for car insurance in the amount of 90 billion rubles, but were forced to pay customers about 100 billion rubles on policies. In this amount, insurance companies did not even include their costs of doing business, as well as capital reserves, which they are required to have at the direction of the Central Bank. Therefore, if we include these costs, the amount of loss will be approximately 21 billion rubles.

How Single Agent works

Recall that the EA system is supported by more than six dozen insurance companies in 16 regions of the country. Clients are distributed among the companies randomly. However, car owners have the right to apply to the insurance company directly, and only if there are problems with issuing a policy, purchase it through EA.

The Russian Union of Motor Insurers (abbreviated as RSA) has launched the project “Single Agent of OSAGO”. The PCA was created for a part of Russia where there was a particular shortage of policies.

This program was launched in the Russian Federation from mid-summer 2016 to resolve difficulties with the availability of policies. It was used only in a few regions. Other areas joined later. A single agent issues mandatory auto insurance policies at random. Customers are not given a choice of insurance company. For those who want to independently choose the best insurance company and get acquainted with the rating of the most reliable, we suggest reading.

What regions does it work in?

The program was created to solve problems with the general availability of insurance forms. It operates only in those regions where there are really such difficulties. Namely:

  1. Arkhangelsk, Volgograd, Ivanovo, Kirov, Chelyabinsk, Nizhny Novgorod, Rostov and Ulyanovsk regions.
  2. Republics of Bashkortostan, Tatarstan, Mordovia and North Ossetia.
  3. Stavropol and Krasnodar Territories.

Car owners living in these parts of the country can take out insurance in the most convenient way for them.

The main advantages of the system:

  • Full guarantee not to meet scammers. All presented by the program are checked. They are also issued a license by the Russian Union of Motor Insurers.
  • By issuing an insurance policy in this way, unnecessary services are not imposed.
  • Since there is no queue, insurance forms always in stock.
  • Insurance in this way is not a mandatory procedure. The owner of a car can issue an OSAGO policy with an insurance company of his choice.

Who can become?

Requirements for the vacancy of an OSAGO insurance agent are extremely simple. There is no need to get an education. This profession is available to everyone, regardless of work experience., age and sex.

Agents can be:

  1. Full-time, part-time or part-time students and graduates who wish to gain experience.
  2. Network Sales Managers.
  3. Employees of other insurance companies.
  4. Retired military.
  5. People with positive customer experience.
  6. Candidates with rich experience in dealing with people: teachers, psychologists, doctors, salespeople, etc.

The main requirement for the profession is a sense of purpose and a desire to work. Age and education do not matter. Many insurance companies themselves provide training for newcomers. You can also attend special courses. There is an opportunity for career growth. The job is well paid.

Responsibilities of an insurance agent:

  1. Independent search for clients. It is quite difficult at the beginning of a career. The amount of salary depends on the number of clients.
  2. Be able to conclude and renegotiate contracts. The employee is financially responsible.
  3. Assess the damage caused. Every agent should be able to do this.
  4. The insurance agent is responsible for keeping policies and premiums.
  5. Attract new customers with advertising.

You can find out who insurance agents and OSAGO brokers are and how to become them, in.

What do you need to have?

There are some requirements for future agents that you need to pay attention to.

Basic conditions for employment:

  1. Reached adulthood.
  2. Citizenship of the Russian Federation.
  3. Availability required documents: passport, TIN and SNILS.

Unexpunged conviction related to economic crime is not allowed. Education and experience:

  • Secondary, higher or incomplete higher education. Not every company is ready to accept full-time students.
  • It is not required, but it is desirable to have experience working with people.
  • Strong sales experience preferred.

Personal qualities:

  1. Willingness to learn, as there will be a lot of information.
  2. Sociability.
  3. Presentable appearance.
  4. Energy.
  5. High contact. It is important to please the client.
  6. Aspiration and mobility. You need to be able to convince, but not impose your opinion.
  7. High response speed. So that the client can not deceive.
  8. Fast learner. To always be aware of changes in legislation and jumps in the trading market.
  9. Analytic mind. It will help to build a permanent client base.
  10. Diligence.
  11. Stress tolerance. The need for professions related to communication.
  12. Good memory.
  13. Politeness and calmness in all situations.
  14. Ability to establish contact with any customers.

All insurance companies conduct training for young employees. They last from three days. Residents in the regions are provided with distance learning.

How to become a member of the insurance program?

A contract is concluded with one or more insurance companies. The drafting of the contract takes place in several stages:

  • interview or testing.
  • Identity verification by the security service (takes up to a month).
  • Training and internship.

The training consists of lessons on insurance products and tariffs. In addition, they conduct sales trainings, teach how to work with a program or an insurance portal. At the end, certification is carried out. Sometimes a firm may offer a newcomer:

A novice agent conducts his own search for clients through: social networks, all kinds of advertising, correspondence on thematic forums, presentations. Career advancement depends entirely on the mind and assertiveness of the auto insurer.

A few tips:

  • Constantly develop communication skills.
  • Make as many new acquaintances as possible.
  • Don't despair. Starting his career, the agent will receive a certain number of rejections.
  • The employee has no days off, free evenings and holidays.
  • A specialist works with large amounts of cash - this is the main danger of the profession.

Registration of insurance

How to make insurance through a single agent?

  1. Find out the address where the policy is issued. This information is available on the official website of the Union of Insurers.
  2. Come to the office with all documents: passport, driver's license, vehicle registration certificate and its diagnostic card.
  3. Write an application, a sample of which will be issued at the office.
  4. Depending on the region of residence, the insurance company is determined by the vehicle passport number.
  5. OSAGO insurance is issued on a single form.

Important! To find out your insurance company, the car owner can use a separate service on the official website of the PCA online. The information is free. There are also addresses of all insurers who participate in the program.

If you decide to take out insurance without involving a single insurance agent, then we suggest that you familiarize yourself with the materials that will help you decide and.

house call

Why do you need this service:

  1. In case of high client employment. If there is absolutely no time to travel and issue a policy at the company's office, you can call an employee of the company for workplace. He will answer important questions, conduct a full consultation and arrange insurance.
  2. In case of illness or any other reason, you can order the departure of an agent at a convenient time.
  3. When the insurance policy is expired, but there is no time to visit the office.

Advantages of the field agent service:

  • Receipt car insurance without wasting time and effort.
  • The employee of the company arrives very quickly.
  • The company reminds about the need to reissue the policy.
  • Affordable cost without overpayments.
  • Possibility to set any convenient time. You can reschedule the meeting if needed.

Documents required for home insurance:

  1. The passport.
  2. Certificate of registration of transport or title.
  3. Owner's driver's license.
  4. Auto diagnostic card.

Every profession has its pros and cons. The activity of an insurance agent is no exception. Career growth, remuneration, and customer experience directly depend on the assertiveness of a specialist and his ability to get along with people.

Despite the introduction electronic OSAGO and regular fines for refusing to issue OSAGO policies, a number of regions of Russia still suffer from a shortage of forms.

Insurance companies, not wanting to incur losses, under various pretexts, do not want to sell OSAGO in cities that, in their opinion, are problematic.

As a result, car owners cannot fulfill the requirements of the law and insure their liability.

To solve this problem, the Russian Union of Motor Insurers came up with a new initiative - the PCA Agent.

Who or what is an RSA Agent?

A PCA agent is a specialized structure that will sell OSAGO policies of all insurance companies in a particular region. An insurer or an insurance intermediary can become such an agent.

The PCA agent will no longer be able to refuse to issue an OSAGO policy. Any car owner who turns to an agent is guaranteed to receive a policy.

The PCA agent must solve the problem when car owners and drivers cannot buy an OSAGO policy anywhere in their city.

Whose policies will the PCA Agent sell?

A PCA agent will be able to issue and sell a policy to any company operating in the OSAGO system. Regardless of whether the company has a branch in a particular region or not.

At the same time, the choice of the insurance company on behalf of which the agent will issue the OSAGO policy will occur randomly. Car owners purchasing policies through an agent will not be able to independently choose the company in which they want to insure their motor third party liability.

The selection mechanism has not yet been finalized.

When will the first RSA Agents appear?

The first three RSA agents will appear from June 1, 2016. They are expected to work in the most problematic regions of the South federal district— Krasnodar region, Volgograd and Rostov regions.

How much will the OSAGO policy cost from the PCA Agent?

The price of an OSAGO policy issued through a PCA agent will not differ from analogues issued directly with an insurance company.

The agent calculates the amount of the premium in strict accordance with the OSAGO tariffs approved by law.

How will the Agent draw up OSAGO policies?

The RSA agent will issue OSAGO policies in in electronic format through a special program. That is, it will electronic policy OSAGO.

For the peace of mind of people, the agent will give the policyholder a printed copy of the policy with a facsimile seal and the signature of the insurance company in which the auto insurance contract is drawn up.

The legitimacy of a policy issued by a PCA agent will be confirmed by a record in the PCA database, which can be checked by any employee of the competent authorities.

Where to declare a loss under the OSAGO policy purchased from the PCA Agent?

OSAGO policies issued through a PCA agent are subject to the same settlement procedure as regular policies - direct indemnification (DDR). Car owners must declare the loss to the company whose policy they have on hand.

In the event that the company does not have a representative office in the region, then the loss is declared directly to the PCA agent. Which, we recall, will be the same insurance companies or insurance representatives.

What does the Central Bank think about the initiative to create the RSA Agent?

“The RSA agency scheme is presented the best option. ... The goal is to start working by the end of May so that car owners in problem regions can buy an OSAGO policy, ”the regulator’s press service said.

What do insurance companies think about PCA Agent?

"Per"

Rosgosstrakh supported the idea of ​​an RSA agent. According to a company representative, Rosgosstrakh remains in fact the only company in most regions of the country that sells OSAGO policies, so queues of car owners line up at our offices, whom we physically cannot serve on our own.”

"Against"

“This idea does not solve the problem that gave rise to a shortage of policies - prohibitive unprofitability due to scammers and auto lawyers. The affordability problem could be solved by free pricing, but different reasons no one will go for it now, ”does not believe in the SK MAKS agent.